Skip to content
← Share your feedback on Acrobat DC

Settings and activity

1 result found

  1. Adobe Acrobat Pro DC should work as Acrobat Reader after 7 day trial

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under review  ·  5 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Nya commented  · 

    This is still the same behaviour in 2022 on Windows. When a user no longer has Acrobat Pro/Standard licence, Acrobat Pro/Standard shows a 'buy license now' or 'sign in' prompt. Closing either prompt would exit the Acrobat program with no further explanation.

    Creative Cloud Desktop App can also aggravate the issue. For example, on a machine pre-installed with Adobe Reader DC only, and a user with an Acrobat Pro/Standard license logs in to the CC Desktop App, the CC App would auto-upgrade Reader DC to Pro/Standard DC, but the other way is not true. It would not downgrade to Reader when a user signs out or loses license.

    The auto-upgrade feature would be beneficial if, Acrobat behaves in a read-only mode with no active license. Also, auto-upgrade is not consistent, so sometimes, users with an Acrobat license would be stuck on Reader DC, while the CC Desktop app reports the Acrobat DC is installed and up-to-date. If Acrobat DC can behave as read-only mode, then we don't have to bother installing Reader DC and Acrobat DC side-by-side and deal with switching Default Apps between the two.

    Nya supported this idea  ·