I have the same problem. I'm using Adobe Acrobat DC (22.001.20117). I starting subscribing to AA DC around 3 weeks ago, and not once have I been able to convert a Word document to pdf by right clicking and choosing the "Convert to Adobe pdf" option. I never had this problem with the previous version of Adobe. My operating system is Windows 10. It's obvious from searching the web that this type of problem has been going on for many years. If Adobe has posted a clear, concise solution (or any solution), I haven't seen it.
I have the same problem. I'm using Adobe Acrobat DC (22.001.20117). I starting subscribing to AA DC around 3 weeks ago, and not once have I been able to convert a Word document to pdf by right clicking and choosing the "Convert to Adobe pdf" option. I never had this problem with the previous version of Adobe. My operating system is Windows 10. It's obvious from searching the web that this type of problem has been going on for many years. If Adobe has posted a clear, concise solution (or any solution), I haven't seen it.