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    AdminHarsha Sahu (Admin, Adobe) commented  · 

    Hi Kylie,

    Could you please share some more details related to the issue, such as the name of the application that you are using? The workflow that you are using which leads to this error message?

    You may also reach out to our support teams directly via phone (1800-833-6687) or chat(https://www.adobe.com/ > Help& Support) so that we can further look into this and help you fix this. Once you contact support , they will create a ticket for you, please share the ticket number with me.

    AdminHarsha Sahu (Admin, Adobe) supported this idea  ·