Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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PDF to JPG turns images into trash
Something is very wrong. I convert PDF to images (PDF to JPG) with idea to editing them, but the images are resized to 72dpi and are useless. I tried with MAX quality TIF - same story.
1 vote -
ALL APPs are INACTIVE
I am Not able to EVEN to COMBINE the Files. All my Apps are Paid & Charged religiously every month. But the facility is DENIED, Instead Asking me to PAY & Buy Again & Again. This is RIDICULOUS & CHEATING.
1 vote -
All Adobe platforms websites networks Legal Public Original
Legal all settings services servers hosting search console html ssl vpn url seo sdk smtp mail boxes libraries books pages links documents licenses titles notes errors default null false phishing and other blocked pages links documents licenses titles programs and all platforms programs Lerning product services servers hosting search console html ssl vpn url Api Faq Ads Adobe Notes platforms maneger websites Legal Public Original install.
1 vote -
letsoalolebo3@gmail.com
please kindly support my business_letsoalolebo3@gmail.com
1 vote -
Not working
Cannot combine files always crashes after a few pages, doesn't matter the type of file, name, location etc - googled the issue seems this dates back a few years - pretty dissappointing have to pay for another software to work with PDF's
1 voteHi Lori,
Thanks for reaching out to us and apology for the trouble. In order to help you, could you please provide more information on the issue that you are facing? What kind of files you uploaded, any error you are seeing?
Regards.,
Shweta -
DROPBOX PAPER
ADOBE 제품 구매후 구글 메일로 DROPBOX PAPER라는 메일이 지속적으로 오는데요 같은 회사 제품인가요? 아님 스팸인가요? 회원가입하다가 말았더니 메일로 계속 오네요
1 vote -
unanswered
Making the product do what it says it can wold be a nice touch. For instance combine files and then just showing them all, selected or not and just sit there--no save, no combine, no further instructions is pretty STUPID and a waste of time.
2 votes -
File Combination Fails 30% of the time
About 30% of my file combinations fail out of the hundreds of files I have to combine each week. I can't even use a different function of Adobe to combine them, I have to use a different website entirely. It's been going on for months and its absolutely ridiculous. I pay for a service that doesn't even work a third of the time.
1 vote -
download problem
merge file download problems
very slow
westing time1 voteHi Samir,
Thanks for using Acrobat Web and providing feedback. Could you please let us know if the merged file tat you are trying to download is of what size?
Regards,
Shweta -
Combine Error Not Specific
Please give me more than just a generic error message when I'm trying to combine PDFs and it fails. I would like to troubleshoot on my own and this makes for a very annoying issue.
1 vote -
uiuyi
reer
1 vote -
PDF file
Scans today from my face book account
1 vote -
Ordering of files either impossible or not obvious on how to do it.
I was just putting a bunch of different pdf files together. I selected all my files in the order I wanted them and when I combined them they were in a random order that is completely useless. It might be in your interests to make your program put the files in the order that they are selected.
1 vote -
Combine files doesn't work
Why can't i combine files? I can add them but the combine button never enables?
1 voteHi Sean,
Thanks for reaching out and apology for the trouble. After seeing your screenshot, we have observed that you have entered the name in the Enter new file name text box and hence you are seeing Combine button is disabled. Once you enter the name, you will be able to combine files.
Please let us know if you still face any issues.Regards,
Shweta -
Cannot merge same field name files
if you wanna improve your software just do same as free online merging websites, at least using these websites let me merge files with same field names without changing the information.
1 voteHi Anas,
Thanks for reaching out to us and apology for the trouble. We are considering your request and will resolve soon.
Regards,
Shweta
Acrobat Web Team -
error when combining files
I keep getting errors for my online program where I combine It gives me unsupported files and wont combine. I paid for this program to assist me. Now What
2 votesHi Anne,
Thanks for reaching out and sorry for trouble. In order to help you better, could you please attach screen for error that you are facing?
Regards,
Shweta -
Allow to combine files in the software and don't send users to a website.
Few times I've been able to combine files into PDF without having to use a web based service. Why I can't do it anymore? I tried to disconnect from the internet to see if it will force Acrobat Reader DC to work, but it was sending me again to this website. This is an accessibility issue. Secondary, I already have the files on my computer - why should I upload them somewhere and then download again?! Why install Acrobat Reader DC if it just sends me to a website? Please, invest in some UX exports and do some user tests…
1 vote -
error de procesamiento
cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso
1 voteGracias por tus comentarios. Estamos revisando este problema internamente y lo trataremos pronto.
Saludos
Prashant Sharma -
Combining support
Whenever I try to combine PDFs into a larger PDF, I get "This file has not been processed. An error has occurred which stopped the processing of this PDF". I've tried logging out, clearing the cache and logging back in. I'm using Chrome. I'm still getting the error.
1 voteHI Ernest,
Just following up on this issue. Are you still seeing the issue with Combine? Could you please share the files with us ?
Thanks,
Shweta -
Adobe and any business that follows this plan are scumbags
saying a service a free and then forcing people to pay is scummy. Businesses like you are the reason why the world is failing. Whoever is involved in this **** please do us all a favor and neck yourself.
1 vote
- Don't see your idea?