Settings and activity
10 results found
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3 votes
Chad Smith supported this idea ·
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6 votes
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6 votes
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12 votes
Hi Bethany,
Sorry for the inconvenience caused due to this issue. Can you please clarify if you are getting the tour pop up everytime you open a new PDF or whenever you start the browser afresh?
Thanks,
Team Adobe
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8 votes
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6 votes
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90 votes
Hi,
Apologies for the inconvenience caused to you. Requesting you to share some additional details with us and try a troubleshooting step to help you further -
- Can you please share the PDF URL (if it is not confidential) OR share the exact steps to reproduce the issue?
- Also, can you please open these browser settings - chrome://settings/content/pdfDocuments and check if the following setting for opening PDFs in browser is enabled "Open PDFs in Chrome". If not, please toggle from "Download PDFs" to "Open PDFs in Chrome". Now, please try to open PDFs in the Acrobat Viewer and print again.
Hoping the above will resolve your issue. Requesting you to please confirm to us by reverting back if your issue is resolved.
Thanks and Regards,
Shilpa Setia
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119 votes
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122 votes
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147 votes
Thanks for sharing your feedback. Apologies for the inconvenience faced by you. We would require some more details to help investigate your issue. Can you please share screenshot of the login screen that you are getting?
