they need to just build it in as an opt-in system notification.
As the manager of a service billed using subscriptions, I understand that you don't want to remind users that they're paying every month if they don't ask for reminders.
However, this could still be built (easily) and simply be turned off by default.
This is not the only service we use that does not have automatic emails about invoices and it's driving me crazy having to manually find invoices and send them to the finance team (which I am required to do for ANY expense of any sort)
they need to just build it in as an opt-in system notification.
As the manager of a service billed using subscriptions, I understand that you don't want to remind users that they're paying every month if they don't ask for reminders.
However, this could still be built (easily) and simply be turned off by default.
This is not the only service we use that does not have automatic emails about invoices and it's driving me crazy having to manually find invoices and send them to the finance team (which I am required to do for ANY expense of any sort)