Settings and activity
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41 votes
emtee
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638 votes
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commented
There are so many problems, I don't really know where to start. It's like you've taken my car overnight and put the steering wheel on the other side, and swapped the brake and accelerator pedals.
There were already a lot of niggly bugs and performance issues in Acrobat Pro that these ought to have been addressed - but to make such a lot of what seem like largely cosmetic changes at the expense of usability seems crass.
I'm just an amateur, and occasional, user of Acrobat Pro (and the rest of the Creative Cloud) for the community and pay a lot for the privilege. If Adobe wants to make changes to an established product, then make things work better internally and not mess around with the UI.
As a psychologist graduate, with some specialism in the psychology of the user-interface, I know that the statement that "you'll get used to it":
(a) is wrong on several cognitive levels [I suggest the Adobe team learn about the persistence of internal cognitive mapping of user functionality]
(b) fails to recognise that many users don't use the software every day, but only as and when necessary - a typical failure of user-empathy within software development, and an arrogant presumption that users CAN gain familiarity because of very regular use
(c) is a kick in the teeth to those of us who have supported Adobe product for decades, and pay for the products without relying on cheap/pirate versions.
I don't believe for one minute that Adobe will listen, and the problem (with lesser impact) has hit other Adobe products to the point where many users are looking elsewhere - I'll save a month's income by stopping my CC account
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16 votesemtee
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4 votesemtee
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4 votes
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commented
It doesn't just happen with PDFs either - I'm creating an archive of TIFFs, and it does it there as well.
As Acrobat combines each image it grabs the focus, and for a large number of pages this takes the computer out of service for a very long time.
It is a critical bug that, from reading other online reports, seems to have been around for many years.
emtee
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In response to "Vista Mirage" - yes, people are also having problems with functionality.
For me, there are at least two game-stopping bugs that make it no longer usable in some situations (I've reported, but nothing gets done).