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    Hi,

    Thank you for bringing this to our attention, while we do our best to narrow down the possible cause of this issue, could you please provide the following details?

    1. The exact steps you’re taking to create and use the template.
    2. The platform or app version you’re using (Acrobat Web or Desktop).

    We'll investigate this further and keep you updated on any progress.

    Thanks,

    Sign in Acrobat Web Team

    Galaxy Wong shared this idea  ·