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  1. 2 votes

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    Hello Gilbert,

    We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.   Click on your profile icon.

    2.   Select "Settings".

    3.   In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment.

    We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

    AdminDavid Murillo (Admin, Adobe) supported this idea  · 
  2. 1 vote

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    Hi,

    We're sorry to hear about the issues you're experiencing with our program, and we genuinely appreciate your feedback. To assist you further and to help us understand and resolve the problems you're facing, could you please provide more information? Specifically, we would appreciate the following details:

    1. Steps to Reproduce the Error:

    Can you provide the exact steps you are taking when encountering these errors? (Please describe the sequence of actions leading up to the errors)

    2. Files You Are Using:

    Could you share one or more examples of the PDF files that are causing issues? This will help us analyze the problem more effectively.

    Thanks,

    Sign In Acrobat Web Team