Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Label feature
I want to be able to label my agreements and search by my labels
1 vote -
Show Who Has Reminders active for In Progress Docs and filter by portion of Title
From the Manage Documents screen I want to be able to see who Has reminders actively going out to those that are "in Progress". This feature was in the old version. It is very cumbersome to click on each document to see what is going on.
ALSO I want to be able to search from ONLY the In Progress Documents for those that pertain to Payment Plan, or Bank Auth, Currently if you try to filter or do a search, then ALL of the documents that have already been completed come up as well. This is completely unuseful. This too…
1 vote -
10mb limit on PDF is RIDICULOUS!
Why the **** can't we send a PDF for signature that is larger than 10mb?!?!?!? THAT'S RIDICULOUS!!! We're paying for a service that can't handle a 7 page PDF?!??! Whoever made this decision needs to be fired. PLEASE change it, otherwise our main account (150+ users) is leaving.
1 vote -
Auto capitalization and spell check
I think auto capitalization and spell check should be added to fill boxes
1 vote -
Sign or Redline
I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.
3 votes -
Adobe Sign loses access to document history whenever there is a license change
Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.
3 votes -
Get a Link button now defaults to Share with Others
(1) Goto: documentcloud.adobe.com/link/doucments/files in the Web Browser
(2) hover over a file and a mini tool bar "Edit - +Share - Link - Star"
(3) The +Share button brings up a pop-over with "Share with others" preseleted.
(4) The Link button brings up the same pop-over. It use to have "Get a link" preselected, but now it has "Share with others" preselected.
(5) It also use to remember my preference to uncheck "Allow comments".Not a big deal, but use to work smoothly and now it's 2 extra clicks.
1 voteThanks for providing feedback. This is a known issue in the app currently and will be fixed by Dec 6.
Regards,
Shweta -
Wording on last two steps of Signature request
We are finding that the wording of the last two steps, Finish (2nd last) and then Tap to Sign (last) is confusing to our clients as they are not progressing past the Finish step, which is understandable. We think changing the wording on these steps would be far more practical and less confusing.
1 vote -
Lousy conversion and solution?
Hi,
My conversion result is not satisfying.
Do you perhaps have a better solution?
Please see file attached.Cheers,
Y1 voteThanks Yessy for sending the PDF file. We are currently looking at the issue and let you know once resolved.
Regards,
Shweta -
NO PUEDO MANDAR A FIRMAR DOCUMENTOS DESDE MI CLOUD
NO PUED ENVIAR A FIRMAR DOCUMENTOS
1 voteHi Mauricio,
You have multiple profiles linked to your ID; however you can only send documents with Adobe Sign when you logged in with one of the profiles.
Please let us know if you need more information or help.
Thanks,
Adobe Sign Team -
convert PDF to JPG doesn't do high-quality images
Your PDF to JPG file converter doesn't give very impressive results sorry!
Note the original is 1500x1200mm and nice clean lines and text but when I ask it to convert to JPG (or PNG or TIFF) with High or Max size, it pops out a piddly little 24KB file of 1024x820 pixels!1 voteHi Jay,
Thanks for using Acrobat web and providing your feedback. We are currently reviewing your issue internally and will get back on this.
Regards,
Shweta -
Combine Error Not Specific
Please give me more than just a generic error message when I'm trying to combine PDFs and it fails. I would like to troubleshoot on my own and this makes for a very annoying issue.
1 vote -
Cancelled before
I believe this is the second time I’ve cancelled. Not sure why I was billed for Oct when I had previously canceled
1 voteThanks Paul for reaching out to us and apology for the trouble. We are reviewing your issue internally and will et back to you.
Regards,
Shweta -
suggestion
Hi
first of all thank you for the product and the support.
secondly i would like to suggest the following :
1- adding a search option within the tabs of agreements (in progress, completed)
2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
thank you1 vote -
Changing words
I really love the convert pdf to word, however I noticed when doing so throughout my entire document it changed anything with double l's. For example if the word is well it changed it to we!
Also anything with fr. So for example 'from' became !om,
So in the end it make the whole thing really inconvenient.1 voteHI Marie,
Thanks for reaching out to us and we are glad to hear that you like to use our conversion service. The issue you ate facing, we are currently reviewing it internally.
Thanks,
Shweta -
Issues with quality of Word file after conversion
Hi Adobe, lately we are encountering issues with the quality of converted files. Since a while, when we convert from Pdf into Word... we are getting more and more codes instead of some letters in the converted Word file. We thought this was because of the poor quality of Pdf files, but it's in almost every file lately. Any idea why? Has there been a sort of update?
Thanks!1 vote -
Arabic letters are revered
Dears
Thank you for this amazing services
I tried PDF to excel convertor , it is working good for English words but I found Arabic letters is reversed.It will be grateful to consider a solution to help in this issue
Appreciated
Abdullah2 votesThanks Abdullah.
We are glad that you like Acrobat Web experience. For the issue you are facing is happening since we dont support Arabic language for conversions.We are considering your request and putting it in our backlog to review.
Regards,
Shweta -
Scrambled sheets when uploading
When I upload several pdf sheets to be combines into one pdf, the pages are always scrambled, and I have to go through and reorder them, even if I upload them in the proper order or ordered bunch. Can you fix this so it stays the same as uploaded by users?
1 voteHi Rachel,
Thanks for reaching out to us. Could you please help in providing more information with us? How you are uploading files, files are in specific order or size?
It will help us in improving the experience that you are facing.Thanks,
Shweta -
error de procesamiento
cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso
1 voteGracias por tus comentarios. Estamos revisando este problema internamente y lo trataremos pronto.
Saludos
Prashant Sharma -
File sharing online cloud features SUCK
where the **** is the share again option!!!!!!!! wanted to modify the share feature to not allow comments but UGHHHHHHHHH@!!!!!! This service SUCKS!
1 voteHi Hector,
Thanks for reporting to us. We are considering your request and reviewing internally.
Regards,
Shweta
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