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  1. Acrobat Pro DC's AcroRd32.exe may not close when loaded through the ActiveX PDF Reader object

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    Resolved  ·  9 comments  ·  Acrobat for Windows and Mac » Browser  ·  Admin →
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    test commented  · 

    We use an application which runs inside IE which uses ActiveX. When we use Adobe outside of the ActiveX everything seems to be working just fine.

    that being said, here are the specs of the OS/IE/Adobe:

    Account Detail:
    User Rights: Admin
    User Account Control: Limited
    Process Integrity: Medium
    Profile Type: None
    Acrobat Detail:
    Sandboxing: Off
    Captive Reader: No
    Multi-Reader on Desktop Support: Off
    Applications Installed:
    Office Version: Office 2013 32-bit
    Available Physical Memory: 2945928 KB
    Available Virtual Memory: 3904836 KB
    BIOS Version: HPQOEM - 20140219
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Version: 11.00.9600.16384 (winblue_rtm.130821-1623)
    Creation Date: 2017/09/14
    Creation Time: 17:03:56
    Default Mail:
    Display Detail:
    Screen Width: 1920
    Screen Height: 1080
    Number of Monitors: 2
    Number of Mouse Buttons: 3
    Has Mouse Wheel: Yes
    Has Pen Windows: No
    Double Byte Character Set: No
    Has Input Method Editor: Yes
    Inside Screen Reader: No
    Graphics Card: Intel(R) HD Graphics 4600
    Version: 10.18.14.4170
    Check: Not Supported
    Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Version: 17.12.20098.240878
    Creation Date: 2017/08/24
    Creation Time: 14:10:06
    Locale: Nederlands (Nederland)
    Monitor:
    Name: Intel(R) HD Graphics 4600
    Resolution: 1920 x 1080 x 60
    Bits per pixel: 32
    OS Manufacturer: Microsoft Corporation
    OS Name: Microsoft Windows 8.1
    OS Version: 6.3.9600
    Page File Space: 4194303 KB
    Processor: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~3392 Mhz
    Session Detail:
    Boot Type: Normal
    Is Shutting Down: No
    Network: Available
    Inside Citrix: No
    Inside VMWare: No
    Remote Session: No
    Remote Control: No
    Using JAWS: No
    Using ZoomText: No
    Using Windows-Eyes: No
    Using NVDA: No
    System Name: WS3010
    Time Zone: West-Europa (standaardtijd)
    Total Physical Memory: 4194303 KB
    Total Virtual Memory: 4194176 KB
    Windows Detail:
    Tablet PC: No
    Starter Edition: No
    Media Center Edition: No
    Slow Machine: No
    Windows Directory: C:\windows

    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\Checkers.api
    Version: 17.12.20093.238000
    Creation Date: 2017/08/01
    Creation Time: 00:32:00
    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\MakeAccessible.api
    Version: 17.12.20093.238000
    Creation Date: 2017/08/01
    Creation Time: 00:32:00
    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\PaperCapture.api
    Version: 17.12.20093.238000
    Creation Date: 2017/08/01
    Creation Time: 00:31:54
    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\Preflight.api
    Version: 15.1.0 (188)
    Creation Date: 2017/08/01
    Creation Time: 00:32:00
    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\Scan.api
    Version: 17.12.20093.238000
    Creation Date: 2017/08/01
    Creation Time: 00:31:56

    test supported this idea  ·