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    Resolved  ·  pooja . responded


    Thanks for your valuable feedback.
    Adobe is working with Microsoft to resolve the problem. Meanwhile, you can manually tweak the registry as a workaround,
    1. Open the registry by going to Run (Windows menu + R), typing regedit.exe, and then clicking OK.
    2.Do the following:

    Based on your installed version of product and release, navigate to the location and create a corresponding key of type DWORD (Wow6432Node only if your machine is 64-bit).
    Create the key FeatureState at the location listed below; the key is not present by default.
    For Acrobat DC 2017:

    Key: 4033257
    Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\DC\FeatureState

    For more refer to page
    Is this resolve your issue?

    Best Regards!

    An error occurred while saving the comment
    Nic W commented  · 

    Dear Pooja,

    thank you for these very helpful Information. I tried to use the workaround but unfortunately this does not help in (with Acrobat Reader 2018.009.20050) on my test machines. Is there any other difference between Acrobat Reader and Acrobat Pro? I will try it on a machine with Acrobat Pro.

    Is my registry key for Acrobat Reader correct (in .reg file scheme)?

    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Acrobat Reader\DC\FeatureState]

    Best regards


    Nic W shared this idea  ·