476 results found

1. Bug Report: Mixed Page-Size (Letter/Tabloid) PDFs Fail to Print via PostScript — Regression in Recent Acrobat/Reader Update

   Summary
   PDF documents containing mixed page sizes (8.5x11 and 11x17) fail to print correctly after a recent Acrobat/Reader update. Pages sized 11x17 fail with a PostScript interpreter error on the print device; the same 11x17 content prints successfully when extracted into its own single-size PDF. Rolling back Acrobat/Reader to a prior version on the affected server fully resolved the issue with no further errors.
   Environment
   Product: Adobe Acrobat / Acrobat Reader (please confirm exact product — Pro/Reader/DC — via Help > About)
   Affected version: Believed to be 26.001.21771 (planned update dated Aug 1, 2026) — please confirm via Help > About on the affected machine before submitting
   Last known-good version: Version installed prior to the Aug 2026 auto-update (please confirm exact build number)
   Print target: Large-format industrial printer connected via an EFI Fiery print server (PostScript RIP)
   Platform: Windows Server (print server / RDS host)
   Steps to Reproduce
   Open a PDF containing a mix of 8.5x11 and 11x17 pages in Acrobat/Reader.
   Print the document to a PostScript-based printer/RIP with "Choose paper source by PDF page size" enabled (or equivalent mixed-media handling on the print device).
   Observe print job failure specifically on 11x17 pages.

   Fix Confirmed
   Uninstalling the current (post-update) version and rolling back Acrobat/Reader to the prior version on the print server resolved the issue completely — mixed-size jobs now print without error.
   This strongly points to a regression introduced in the PostScript generation code path for mixed page-size documents in the recent update.
   Additional Regression Observed: Missing Print Dialog Option
   The print dialog in the updated version no longer shows the "Choose paper source by PDF page size" option that was present in the prior version. This option is what allows Acrobat to correctly switch trays/page geometry per page for mixed-size documents, so its disappearance is likely directly related to the mixed-media printing failure described above rather than a separate, unrelated issue.
   Additional Notes
   The issue began immediately following an Acrobat/Reader auto-update; no other changes were made to the printer, Fiery server, or print server configuration.
   No official advisory for this specific regression was found on Adobe's Known and Fixed Issues page as of this report.

   Summary
   PDF documents containing mixed page sizes (8.5x11 and 11x17) fail to print correctly after a recent Acrobat/Reader update. Pages sized 11x17 fail with a PostScript interpreter error on the print device; the same 11x17 content prints successfully when extracted into its own single-size PDF. Rolling back Acrobat/Reader to a prior version on the affected server fully resolved the issue with no further errors.
   Environment
   Product: Adobe Acrobat / Acrobat Reader (please confirm exact product — Pro/Reader/DC — via Help > About)
   Affected version: Believed to be 26.001.21771 (planned update dated Aug 1, 2026) — please confirm via Help >… more

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2. Product: Adobe Acrobat (64-bit), Windows Version: 26.001.21771 Issue: Mixed letter/legal PDF printing fails when Protected Mode is enabled.

   Issue: Mixed letter/legal PDF printing fails when Protected Mode is enabled.

   Environment: Multiple Windows 11 Dell workstations in using Canon imageRUNNER printers with Canon Generic Plus UFR II drivers.

   Steps to reproduce:

   1. Open a PDF containing both Letter (8.5x11) and Legal (8.5x14) pages.
   2. Print from Acrobat with “Choose paper source by PDF page size” enabled.
   3. Leave “Enable Protected Mode at startup” enabled.
   4. Mixed-size printing receives a generic error message and does not print.
   5. Disable Protected Mode, restart Acrobat, and print the identical document to the identical printer.
   6. Letter and Legal pages then print correctly from their respective trays.

   Regression: This workflow worked before Acrobat 26.001.21771. The issue occurs on every workstation in the office after updating to this build. Our office needs this update however because it fixed the prior update issue of needed to use Task Manager to close the program.

   Business impact: This is a title agency. Mixed Letter/Legal closing packages are printed continuously throughout the business day, so disabling Protected Mode is currently required to perform a core business workflow.

   Additional issue: Protected Mode re-enables after Windows restart, so the workaround does not persist.

   Expected behavior: Mixed Letter/Legal documents should print correctly using “Choose paper source by PDF page size” while Protected Mode remains enabled.

   Issue: Mixed letter/legal PDF printing fails when Protected Mode is enabled.

   Environment: Multiple Windows 11 Dell workstations in using Canon imageRUNNER printers with Canon Generic Plus UFR II drivers.

   Steps to reproduce:

   1. Open a PDF containing both Letter (8.5x11) and Legal (8.5x14) pages.
   2. Print from Acrobat with “Choose paper source by PDF page size” enabled.
   3. Leave “Enable Protected Mode at startup” enabled.
   4. Mixed-size printing receives a generic error message and does not print.
   5. Disable Protected Mode, restart Acrobat, and print the identical document to the identical printer.
   6. Letter and Legal pages then print correctly from their respective trays.

   Regression: This… more

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3. Bug Report: Mixed Page-Size (Letter/Legal) Printing fails when document contains mixed page sizes. Reproduced on multiple

   Bug Report: Version 2026.001.2771 Mixed-Page Size within document causes error instead of printing to proper paper trays. For example is page 1 is Letter then page 2 is Legal the print will fail rather than printing page 1 with letter paper and page 2 with legal paper. Tested with multiple docs, multiple PCs, and with multiple printers.(Letter/Legal/Tabloid). Installing older version of Acrobat Reader resolves issue.

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4. print to pdf from applications function no longer working

   print to pdf from applications function no longer working

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5. Acrobat Pro Print Dialog Keeps Defaulting to 2 Copies

   My issue appears similar to the unaddressed Dec. 2025 report titled “the printing window always shows up with 2 copies preset to print.” I am adding my case because the issue is still occurring in Acrobat Pro: the print dialog permanently defaults to 2 copies even after changing it back to 1.
   This appears to have started after I printed 2 copies once, and Acrobat now treats that as the permanent default. This is only happening in Acrobat; Word and other programs still default to 1 copy, so it does not appear to be a printer-driver default.
   I have tried manually changing the number back to 1, closing and reopening Acrobat, restarting the computer, opening different PDFs, checking printer properties, and using “Reset All Settings” in the printer properties window, but Acrobat still returns to 2 copies every time I open the print dialog.
   It would be very helpful if Acrobat either respected the system printer default or provided a clear way to reset the saved copy count back to 1.

   My issue appears similar to the unaddressed Dec. 2025 report titled “the printing window always shows up with 2 copies preset to print.” I am adding my case because the issue is still occurring in Acrobat Pro: the print dialog permanently defaults to 2 copies even after changing it back to 1.
   This appears to have started after I printed 2 copies once, and Acrobat now treats that as the permanent default. This is only happening in Acrobat; Word and other programs still default to 1 copy, so it does not appear to be a printer-driver default.
   I have tried… more

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6. Make "Two-Sided Printing" visible in the main print dialog

   Please add "Two-Sided Printing" (duplex) back as a clearly visible option in the main print dialog, rather than requiring users to expand an unlabeled "Finishing" panel under Printer Options to find it. Currently, that section shows only an info icon (ⓘ) with no visual indication that clicking the text reveals actual print settings, most users won't know it's there. I frustratingly had to hunt for it today when it use to be clearly visible.

   Double-sided printing is a common, frequently-used setting. It should be a simple checkbox/toggle at the top level of the print dialog, not buried three menus deep in an ambiguous, unlabeled section.

   Please add "Two-Sided Printing" (duplex) back as a clearly visible option in the main print dialog, rather than requiring users to expand an unlabeled "Finishing" panel under Printer Options to find it. Currently, that section shows only an info icon (ⓘ) with no visual indication that clicking the text reveals actual print settings, most users won't know it's there. I frustratingly had to hunt for it today when it use to be clearly visible.

   Double-sided printing is a common, frequently-used setting. It should be a simple checkbox/toggle at the top level of the print dialog, not buried three menus deep… more

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7. Printing PDFs from macOS 26 hit and miss

   Printing some forms and documents from Acrobat Pro works while others don't. The application opens the printer (HP M454dw with the latest firmware), but then never prints and never generates an error message.
   However, printing the same document that fails to print in Acrobat Pro works in the free version of Acrobat Reader.
   It also works with Apple's Preview app. Only the Pro version of Acrobat seems to experience a problem

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8. Bug

   Hi This is very urgent we cant access any of the menus in adobe acrobat this is causing alot of issues

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9. Long-Standing Bug: "Rely on System Fonts Only" Resets After Every Major Update

   I am writing to formally report a bug that has persisted across multiple versions of Adobe Acrobat and affects virtually every professional user in business environments.
   The Problem
   After every major Acrobat update, the "Rely on system fonts only; do not use document fonts" setting in the Adobe PDF printer resets to checked, causing print-to-PDF jobs to fail and generate error log files instead of PDF output. The only resolution is to manually uncheck the setting after each update, either through Printing Preferences or Printer Defaults.
   This has been documented in Adobe community forums dating back well over four years, with multiple threads accumulating thousands of views and no permanent resolution offered.
   The Scope
   This is not a fringe issue. It affects the core professional user base — businesses running ERP systems, accounting software, and document-intensive workflows that rely on embedded or custom fonts. In my own organization, every single user experiences this problem after each update without exception. The raw user count submitting complaints likely understates the real impact because many users simply fix it manually each time without reporting it.
   The Fix Is Straightforward
   The solution is a standard save-and-restore pattern that is common practice in software updates across the industry. Before overwriting the printer driver during an update, read and store the user's existing preference values, complete the update, then reapply the saved values. This is a well-understood, minimal-effort engineering task. The setting is explicitly user-configurable, has a documented history of causing widespread disruption, and there is no valid reason for an update to override it.
   Request
   I am asking Adobe engineering to implement preference preservation for this setting as part of the standard update process. This is a straightforward fix that would permanently resolve a years-long pain point for your paying professional customers.
   Thank you for your attention to this issue.

   I am writing to formally report a bug that has persisted across multiple versions of Adobe Acrobat and affects virtually every professional user in business environments.
   The Problem
   After every major Acrobat update, the "Rely on system fonts only; do not use document fonts" setting in the Adobe PDF printer resets to checked, causing print-to-PDF jobs to fail and generate error log files instead of PDF output. The only resolution is to manually uncheck the setting after each update, either through Printing Preferences or Printer Defaults.
   This has been documented in Adobe community forums dating back well over four years,… more

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10. copies field too narrow

    The Copies field Acrobat's Print setup window is too narrow to accommodate three digits; it only shows two (even though it will capture three digits.) Widen the field so it will accommodate three digits.

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11. Double sided failure

    Double sided printing prints on short side no matter what option I choose or my paralegal, on a separate machine, chooses. No problem using Preview. Acrobat is now useless to us.

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12. Adobe PDF Converter Printing Preferences need to stop resetting after update

    There is an existing similar request/report from 2021 that has yet to be addressed, but I voted for it and will post this to help it along

    I am trying to use the Adobe PDF printer with Driver Adobe PDF Converter in a production environment. I have set up an Adobe Output Folder, unchecked “View PDF results”, unchecked “Rely on system fonts”, and set up a custom Paper Size. I have set these using Print Management, both the Printing Defaults and the Printing Preferences.

    I am told on the Community forum that whenever there is an Acrobat update these settings are reset by design, and I would like that config to be maintained after an update at the very least.

    There is an existing similar request/report from 2021 that has yet to be addressed, but I voted for it and will post this to help it along

    I am trying to use the Adobe PDF printer with Driver Adobe PDF Converter in a production environment. I have set up an Adobe Output Folder, unchecked “View PDF results”, unchecked “Rely on system fonts”, and set up a custom Paper Size. I have set these using Print Management, both the Printing Defaults and the Printing Preferences.

    I am told on the Community forum that whenever there is an Acrobat update these settings… more

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13. Feature request - Add preflight profiles of type kpfx and newest GWG preflight profiles (2022)

    The validation / preflight profiles needs to be up to date.
    Therefore the Acrobat pro Cloud service should include newest GWG profile (2022) - and user should be able to add new kpfx files in future.

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14. Adobe with custom font = scranbled and unreadable document. Microsoft free pdf print for the same document = fully legibel pdf print.

    Not sure why a paid subscription version of acrobat performs at a lower level than a free microsoft pdf printer. Acrobat needs to be able to understand and read custom fonts added to the windows font directory. If users had to custom locate fonts for every piece of sofware that uses them, work would never get done. Seriously, this is a fail.

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15. 25.001.20744 bug : only prints part of page on RICOH printers

    Version Adobe Acrobat Reader : 25.001.20744.0
    Windows version : Windows 11 24H2 build 26100.6584
    Ricoh Printer driver : PCL 6 v3.2.0.0
    When printing on a Ricoh device (tested with both Ricoh IMC3000 and Ricoh MPC3003) only a part of the page is printed when you print to scale or fitting.
    same document printed right on previous acrobat version.
    Tested on 2 computers give the same problem.
    Document also prints ok if "print as image" is selected.

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16. Acrobat Pro no longer recognizes HP PCL 6 Printer Driver paper size changes

    Acrobat Pro no longer recognizes changes to the paper size made in the HP Universal Printing PCL 6 drivers.

    When I change the paper size in the Printer Properties dialog for the PCL 6 printer, Acrobat's print dialog no longer recognizes the new paper size and no longer changes the preview to indicate the new size. This is reproducible 100% of the time.

    I had been using an older PCL 6 driver (7.0.0.24832) for years, and about four months ago an update to Acrobat caused this behavior to start. Every Acrobat version since has had the same issue. I am currently running 2025.001.21223, which is the latest Acrobat version. After the issue started, I decided it was time to upgrade the HP driver to the latest version. I installed HP Universal Printing PCL 6 (v7.9.0) and the problem disappeared for a couple of weeks. I could once again change the paper size and Acrobat would adjust. Then the problem occurred with the new driver as well. I can no longer get the page size to change in Acrobat through the driver. I suspect I will have to uninstall the driver and reinstall it to get it to work. Some setting is getting corrupted. Not sure why, but since the HP Driver didn't get update before the problem started, I believe it is an Acrobat issue.

    Acrobat Pro no longer recognizes changes to the paper size made in the HP Universal Printing PCL 6 drivers.

    When I change the paper size in the Printer Properties dialog for the PCL 6 printer, Acrobat's print dialog no longer recognizes the new paper size and no longer changes the preview to indicate the new size. This is reproducible 100% of the time.

    I had been using an older PCL 6 driver (7.0.0.24832) for years, and about four months ago an update to Acrobat caused this behavior to start. Every Acrobat version since has had the same issue. I am… more

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17. Printing ignores clipping (bug)

    Adobe bug reporting wouldn’t allow me to post images and files. All are at
    Cross link to similar report at https://github.com/jdaw1/placemat/issues/171

    Consider the PDF placemats. Observe lots of complicated clipping. This was printed successfully from Adobe inside Chrome, but unsuccessfully from Adobe desktop app — major failure of clipping.

    First image is of the Sandeman circle on the first page, as correctly converted to bitmap by GraphicConverter.

    Next is as correctly printed from within Chrome version; Version 137.0.7151.120 (Official Build) (64-bit).

    Then as wrongly printed from Adobe Acrobat 2025.001.20531, 64-bit.

    In both cases, printed to a OKI C822 printer using the OKI C822 (PCL) driver with OKI Network extensions 1.6.0.

    Adobe bug reporting wouldn’t allow me to post images and files. All are at
    Cross link to similar report at https://github.com/jdaw1/placemat/issues/171

    Consider the PDF placemats. Observe lots of complicated clipping. This was printed successfully from Adobe inside Chrome, but unsuccessfully from Adobe desktop app — major failure of clipping.

    First image is of the Sandeman circle on the first page, as correctly converted to bitmap by GraphicConverter.

    Next is as correctly printed from within Chrome version; Version 137.0.7151.120 (Official Build) (64-bit).

    Then as wrongly printed from Adobe Acrobat 2025.001.20531, 64-bit.

    In both cases, printed to a OKI C822 printer using… more

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18. Can't Print due to "InvalidFont" Error

    PDFs only print the first 1/3 of the document with latest Adobe version (2026.001.21431) on Mac (26.3.1 (a)).
    Using HP Color LaserJet MFP M283fdw with latest firmware (20251014).
    When I turned POSRSCRIPT Error printing on, the printer was able to tell me why it quit partway through the document.
    "POSTSCRIPT Warning
    Subsystem: PARSER
    Warning: PDFSender_Interp.c
    Line Number: 1794
    Error Information: Reported by PDL
    invalidfont"

    Same error prints out for every occurance of the issue. Error occurs for all PDF documents printed using Acrobat. Error does not occur when using a browser to view/print the PDF.

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19. the printing window always shows up with 2 copies preset to print. i asked 2 copies once and now i have to manually put 1 copie everytime ti

    its like the one time in 6 years i needed 2 copies has registered as standard number of copies to print for ever. even when i reset the preferances from the print window. once i close the reader and open it again to print the pdf, it still shows 2 copies in stead of one. im not great with computers and have reach the limit of my knowledge other than uninstall/reinstall.

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20. print text as black and white and only color images as color

    If only 1 page in an 8-page booklet has a color image and the rest is text, the ability to print the document with the "auto" color option in print dialogue and it actually print only the first page in color and the rest of the document in black and white.

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