Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Feature request / Bug report

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  1. Enhanced security breaks printing

    Several of our clients who use Adobe Acrobat Pro DC have complained of issues printing PDF's. After troubleshooting the issue we found the cause to be the Enhanced Security option located in Security (Enhanced) in the Preferences. If this option is enabled, disabling it allows our staff to print. We even came to a point where we had to enable it and then disable it to fix printing. This issue seems to have started several weeks ago.

    OS affected:
    Windows 10 Pro
    Windows 7 Pro

    3 votes
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      0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    • wrong pdf format

      If I want to print a file from any program (anyway Microsoft Word or any picture or any drawing from my CAD Programm) with the printer "adobe.pdf" as pdf, it always produces a portrait format-pdf, even if the original file is in cross-format. Attached files as sample.
      Maybe it is a bug?

      2 votes
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        0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
      • Adobe Distiller: erasepage erroneously transmits a page

        The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.

        In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.

        %!PS

        /Helvetica-Bold 36 selectfont

        36 36 moveto (First page) show
        showpage

        36 36 moveto (Second page) show
        erasepage

        1 vote
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          1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
        • Bug - Error when printing to pdf from Chrome Browser - unless I print just first page

          This started happening recently. I am trying to print a receipt from a purchase. Normally - just print to pdf and move on - but now I get an error when I try to print the whole receipt. All is well when I just print the first page.

          I am using CC and have already attempted to remove and reinstall. Luckily most of the important information is on that first page

          But still - way annoying. What is going on? Thanks for your help!

          1 vote
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            0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
          • Print Production Options not there

            When I selected Print Production, the options that are supposed to be listed aren't there. Instead I get "Create a PDF", "Edit PDF", "Export PDF", etc.

            1 vote
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              0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
            • Adobe PDF Printer should be installed automatically.

              Adobe PDF Printer should be installed automatically when installing Acrobat DC. Instructions for manual installation are incomplete. Everything worked great until recent update failure and reinstallation.

              1 vote
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                0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
              • Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710

                I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

                1 vote
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                  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                • Print to PDF Scaling in Excel 2016 and Acrobat XI, 2015, and 2017.

                  Using Acrobat to print to PDF has issues when scaling the page automatically, however can do it manually. Issues have been documented here. https://forums.adobe.com/thread/2368705

                  I would like to consider this a BUG.

                  1 vote
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                    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                  • This product will not operate a printer.

                    This product will not operate a printer. There needs to be a print option that works.

                    2 votes
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                      0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                    • "Print as Handouts" feature

                      A "Print as Handouts" feature similar to the 2x6 feature in Microsoft PowerPoint. It is common for lecture slides to be released as single slide per page pdf documents, rather than the original PPT file. Because of this, you can only choose to print a number of pages per page (slides per page) in Adobe Acrobat but there is no option, like in powerpoint, for handouts (that is, have 3 slides/pages on the left side of a sheet and 3 boxes to the right that are blank with ruled lines on it for taking notes).

                      0 votes
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                        Under review  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                      • Print to PDF

                        Google Chrome = Latest Version
                        Acrobat X Pro
                        Observation: Had no problem prior until 7/28/2017 when I noticed I had problem printing from a webpage (e.g. eBay.com) to PDF using Adobe Acrobat print driver. The printing would stall and this Distiller error would show up each time. Also strange is, I could clear this error message other than restarting my computer. Any advise would be greatly appreciated.

                        4 votes
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                          1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                        • Background colour in file disappears in Adobe Acrobat Pro DC

                          Customer sent in a business card as a pdf file. I open the file in Adobe Acrobat 10 is shows the complete card with colored background. I open the same file in Adobe Acrobat Pro DC and the coloured background is no longer there and will not print as part of the card. If i open the said file in Illustrator and resave it as a pdf, it appears on Acrobat DC. This situation has occurred 3 or 4 times since getting DC approx. 1 month ago. Not very confident in Adobe DC printing what is in file.

                          1 vote
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                            0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                          • Acrobat 11 Standard prints garbled CID fonts

                            Acrobat 11 Standard version 11.0.20 with latest updates, Windows 2008 R2 OS.
                            Plugin built with Acrobat 11 SDK, c++ source code inspected by Adobe experts here: https://forums.adobe.com/message/9672015#9672015
                            Rendering PDF including CID: after several correct prints, the print gets garbled. Restart Acrobat or logoff user does NOT fix garbling. Only VM reboot fixes garbled rendering.

                            1 vote
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                              0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                            • update problem

                              Latest update fokr Aobe Acrobat DC caused internal error when trying to print or save a pdf file from the internet. Re installing without the update solved the problem.

                              1 vote
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                                1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                              • keyboard shortcut for Save as PDF/Print to PDF

                                In Mac, I have always used Command+P+P to save anything as a PDF (i.e., print to PDF).

                                Since I've installed Pro 2017 this feature no longer works. I know it works in Sierra, which is what I'm using, because it works on my other Sierra machine in which I have not installed Pro 2017. So it must be a peculiarity to Pro 2017.

                                1 vote
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                                  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                • Page numbering in Excel

                                  While in an Excel workbook, I want to print/convert multiple worksheets to PDF. The page numbering does NOT need to be a master count of all worksheets. If worksheet one is two pages, it should be 1 of 2 and 2 of 2. If worksheet two is three pages, it should be 1 of 3, 2 of 3, 3 of 3. NOT 3 of 5, 4 of 5, 5 of 5.

                                  Older versions of Acrobat worked seamlessly. I have tried many workarounds and have not found anything that works. I have called Adobe Tech Support and have had no luck.

                                  1 vote
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                                    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I cannot print my bill for records of my monthly payment. In fact, I can sign on, but every time I depress manage acccout, I have to resign

                                    I cannot sign in to print a simple statement of payment for managing my account. Everytime I depress manage account, I have to resign in...

                                    2 votes
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                                      0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi,

                                      1} Please mention the acrobat version you are using
                                      2} The exact workflow in which you are facing this issue ( it would be great if you can attach the screenshot )
                                      3} your os details.
                                      4} Can you please tell the paper size ( you can tell this by using this workflow:- a} Give print command, when print dialog is shown then. b} Click on properties, a window will open up. c} Click on advance. See Paper size and mention it here. Attaching relevant scrrenshot)

                                    • 2 votes
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                                        1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                      • BUG - PDF Maker will not print PDF with any file containing Calibri font

                                        Create a document in Word, Excel, or Outlook with Calibri font and try to print to PDF. You will get the attached error message and no PDF will be created.

                                        Windows 7 Pro

                                        3 votes
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                                          3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Tray switching - mixed size originals - Mac OS Sierra 10.12.5 Brother HL-L6200dw

                                          According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,

                                          1 vote
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                                            0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
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