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  1. designate download location

    1 vote

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    1 comment  ·  Acrobat Web » Other  ·  Admin →
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    AdminJennifer Vu (Admin, Adobe) commented  · 

    Hi Shauna,

    By default, it should go to your /Users/<username>/Downloads folder. If you are using desktop browser, the settings are in your browser preference. Please see the screen capture. Hope it helps.

    Regards,
    Jenny

  2. File Downloads (.zip)

    1 vote

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    Resolved  ·  2 comments  ·  Acrobat Web » Other  ·  Admin →
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    AdminJennifer Vu (Admin, Adobe) commented  · 

    Thank you, Alex, for reporting. The team is currently working on zip download feature in the new DocCloud web app. Please stay tuned. Will let you know when it's completed.

  3. Cannot Upload Files

    3 votes

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    3 comments  ·  Acrobat Web » Upload and Organize files  ·  Admin →
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    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

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    AdminJennifer Vu (Admin, Adobe) commented  · 

    Hi Emily, we are looking into the file uploading issues. Can you please provide some info:
    1. Test account (Adobe ID)
    2. File size
    3. Are you uploading via File upload or file sharing?
    Thanks,
    Jennifer

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