Jennifer Vu

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  1. 1 vote
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    1 comment  ·  Document Cloud Web » Combine files  ·  Flag idea as inappropriate…  ·  Admin →
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    Jennifer Vu commented  · 

    Hi Christine, thanks for reporting the issue. Could you please send us a screenshot of the error and the PDF test files (if possible) to triage?

    Regards,
    Jennifer V.

  2. 1 vote
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    1 comment  ·  Document Cloud Web » Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
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    Jennifer Vu commented  · 

    Hi Aiswarya,

    Thank you for your feedback. Are you logged in to https://documentcloud.adobe.com as a paid or free user?
    Could you provide test file and error message so we can triage?

    Regards,
    Jenny

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    1 comment  ·  Document Cloud Web » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Jennifer Vu commented  · 

    Hi Shauna,

    By default, it should go to your /Users/<username>/Downloads folder. If you are using desktop browser, the settings are in your browser preference. Please see the screen capture. Hope it helps.

    Regards,
    Jenny

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