Jennifer Vu
My feedback
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Jennifer Vu commented
Hi Christine, thanks for reporting the issue. Could you please send us a screenshot of the error and the PDF test files (if possible) to triage?
Regards,
Jennifer V. -
1 vote
An error occurred while saving the comment Jennifer Vu commented
Hi Aiswarya,
Thank you for your feedback. Are you logged in to https://documentcloud.adobe.com as a paid or free user?
Could you provide test file and error message so we can triage?Regards,
Jenny -
1 vote
An error occurred while saving the comment Jennifer Vu commented
Hi Shauna,
By default, it should go to your /Users/<username>/Downloads folder. If you are using desktop browser, the settings are in your browser preference. Please see the screen capture. Hope it helps.
Regards,
Jenny
Hi Erik,
Thank you for trying our free online compress service and reporting the issue.
Do you see the same error with other PDF files or only with this specific one?
Is it possible to share with us the PDF, so we can triage further?
Thank you for your time in advance,
Jennifer