Settings and activity
63 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHi Midalia, testing feedback received :)
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1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHi Kelly,
Thank you for reaching out. It's always a good idea to update your email and phone number if you've recently experienced fraudulent activity on your devices. At Adobe, security and customer privacy are our top priorities. Rest assured that your filesin Document Cloud are safely and securely handled by Adobe servers.Adobe Acrobat Web team
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1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedhi Jen,
Thanks for reaching out and sorry for inconvenience. Protect PDF is a premium feature. You can sign up for 7 day free trial of Acrobat Pro to try out all the tools.Thank you,
Adobe Acrobat Web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Brian,
Thanks for reaching out and sorry for inconvenience. Could you please let us know more details about your issue, what does the message say? Also could you please let us know which subscription you are currently on.
Thank you,
Adobe Acrobat Web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Craig
We are sorry you are experiencing trouble with this feature. Could you provide more information about it?
Thank you,
Adobe Acrobat Web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Tekleweyn
We are sorry you are experiencing trouble with this feature. Could you provide more information about it?
Thank you,
Adobe Acrobat Web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Tahnee,
Thanks for reaching out and sorry for inconvenience and thanks for sharing file with us. Could you please add more details, are you seeing any errors on page? Are you seeing this issue only on provided file?
We just tried compressing your file and we were able to compress it to 7.9 MB from 27 MB. We can investigate further once we have more details.
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Christine,
Thanks for reaching out and sorry for inconvenience. Users can do limited compressions without creating account or providing credit card details here (https://www.adobe.com/acrobat/online/compress-pdf.html). If you want to do multiple compressions in a day we provide different plans which includes different capabilities.
Here are the plan details with which plan includes which features https://www.adobe.com/acrobat/reader/upgrade-pricing.html
Please reach out to us if you need more details with subscription plans.
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedThanks for reaching out and sorry for inconvenience. We appreciate your suggestion, we are always trying to improve our products to simplify and add new capabilities. Could you please add details of what workflow you were trying to achieve here, we will discuss with teams to simplify it?
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedThanks for reaching out and sorry for inconvenience. Free users have limited transactions per day. We provide different plans which includes different capabilities. For PDF to JPG, we do have export PDF plan, which will include converting PDFs to different formats with no limits.
Here are the plan details with which plan includes which features https://www.adobe.com/acrobat/reader/upgrade-pricing.html
Please reach out to us if you need more details with subscription plans.
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Jared,
Thanks for reaching out and sorry for inconvenience. Could you please add some more details, is this happening only for particular file or all files.
Could you please send us the file that you are having issue with.
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Basma,
Thanks for reaching out and sorry for inconvenience. Could you please add some more details, what exactly you would need help with. If you add want to add cover page, we have capability to do that using "Stylize this page" with our Acrobat Pro subscription.
Steps:
1. Open desired PDF file for viewing
2. On left side panel, click on Stylize this PDF
3. This will take you to Adobe Express and from here you can add/edit different cover pages
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Sadie,
Thanks for reaching out and sorry for inconvenience. Could you please add more details, what error you see when you try to extract pages
Is it possible for you to share screenshot of error dialog that you see.
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Rachel,
Thanks for reaching out and sorry for inconvenience. Do you see any errors? Is it possible for you to share file with us that you are trying to upload. -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Joshua,
Thanks for reaching out and sorry for inconvenience. Free user is limited to 2 transactions per day. We provide different plans which includes different capabilities. For exporting PDF we have "Adobe Acrobat Export PDF" subscription.
Here are the plan details with which plan includes which features https://www.adobe.com/acrobat/reader/upgrade-pricing.html
Thanks -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Ed,
Thanks for reaching out and sorry for inconvenience. Organize pages is premium feature and free user is limited to 2 transactions per day. We provide different plans which includes different capabilities.
Here are the plan details with which plan includes which features https://www.adobe.com/acrobat/reader/upgrade-pricing.html
ThanksAn error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Ed,
Thank you for reaching out. Rotate is a part of organizing page feature, you can try it for free after sign up/sign in using Adobe Acrobat online https://www.adobe.com/acrobat/online/rotate-pdf.html
Please let us know if that works for you -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedHello Brenda,
Thanks for reaching out and sorry for inconvenience. We will look into logs that you have shared. Could you please add more details, what steps you followed and what error you see?
Is it possible for you to share file that you are trying to upload?
Adobe Acrobat web -
2 votes
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedThank you for reaching out to us. Converting Word to PDF is a premium feature.
Please sign up for our 7 day free trial offer - https://helpx.adobe.com/document-cloud/faq/try-acrobat-online-services.html -
1 vote
An error occurred while saving the comment AdminJennifer Vu (Admin, Adobe) commentedGreat. Resolved!
Hello Nellisa,
Thank you for signing up for 7 day free trial of Acrobat Pro and trying out all the conversion tools.
Convert PDF to Word is a premium feature, please check out other subscription plans
https://www.adobe.com/acrobat/pricing/compare-versions.html
Thank you, Adobe Acrobat Web team