Settings and activity
47 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment 
AdminJennifer Vu
(Admin, Adobe)
commented
Hello Brenda,
Thanks for reaching out and sorry for inconvenience. We will look into logs that you have shared. Could you please add more details, what steps you followed and what error you see?
Is it possible for you to share file that you are trying to upload?
Adobe Acrobat web -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thank you for reaching out to us. Converting Word to PDF is a premium feature.
Please sign up for our 7 day free trial offer - https://helpx.adobe.com/document-cloud/faq/try-acrobat-online-services.html -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Great. Resolved!
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thanks for reaching out and apology for the inconvenience. There was a glitch on the server a few days ago that some users might experience error uploading/converting files. It has been resolved. Could you please try converting those files again? Let us know if you face any issues
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thank you for your feedback Export to Word is a premium Acrobat web feature; please sign up for Free 7 day trial and check out the full features
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thank you for reaching out. You can convert PDF to Excel online for free with a free 7-day trial of Acrobat Pro subscription using this promotion
https://www.adobe.com/acrobat/free-trial-download.htmlAdobe Acrobat web team
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5 votes
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Indeed you can add document from your Google drive and convert to PDFs or MS file format or JPEG using PDF converter tools. Please let us know if you have any questions. Thank you
Adobe Acrobat web team
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Hi Tony,
We are sorry to hear that you are experiencing inconvenience while using the app. You till can batch import or upload multiple PDFs to convert or edit by drag/drop them into appropriate verb tiles/tools in your Home view with Acrobat Pro subscription.
Adobe Acrobat web team -
2 votes
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Hi Amy,
We are sorry to hear that you are experiencing inconvenience while using our Acrobat product. Could you please share with us the test files that has problem with uploading to compress so we can help trouble shooting the issue?
Adobe Acrobat web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Hi Althea
Thank you for reaching out. We are sorry to hear that you are experiencing inconvenience while using our Acrobat product. Could you please share with us the file that has problem with compressing, so we can help trouble shooting the issue? It might be a corrupted file that causes the crash.
Adobe Acrobat web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thank you for reaching out. We are sorry to hear that you are experiencing inconvenience while using our Acrobat product. If possible, could you please share with us the file which has problem uploading, so we can help trouble shooting the issue?
Adobe Acrobat web team
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thank you for your feedback regarding scan and viewing file features on Adobe Cloud. Please share the file that slow to preview on desktop, so we can help trouble shooting this performance preview. To rename the file easily with less steps, you can select the ... (more menu) next to the file name in Recent and select Rename.
Adobe Acrobat web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thank you for reaching out. Rotate is a part of organizing page feature, you can try it for free after sign up/sign in using Adobe Acrobat online https://www.adobe.com/acrobat/online/rotate-pdf.html
Please let us know if that works for you -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Hello Merenia,
Thanks for reaching out and sorry for inconvenience. Could you please try re-uploading file in new browser window? Which device are you using? Is it possible for you to share files with us that you are trying to upload?
Adobe Acrobat web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Hello Tsepang,
Thanks for reaching out and sorry for inconvenience. Could you please add more details, do you see any error while merging files? Which device are you using?
Is it possible for you to share files with us that you are trying to merge?Adobe Acrobat web team
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thank you for reaching out. Could you please share the files you were attempting to export to PDF? This will allow us to analyze the root cause of the issue.
Adobe Acrobat web team
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Thanks for reaching out and sorry for inconvenience. We will bring up this with our team and find a better solution to speed up things. Please reach out to us if have any more issues.
Adobe Acrobat Web team
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1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Hello Andries,
Sorry for the inconvenience. We will bring this up with the team and try to improve our messaging.Thank you,
Adobe Acrobat Web team -
1 vote
An error occurred while saving the comment AdminJennifer Vu
(Admin, Adobe)
commented
Hello Vineesh,
Thanks for reaching out and sorry for inconvenience. Could you please let us know more details about your issue, are you seeing any error for combine PDF and Compress PDF? Also could you please let us know which subscription you are currently on.Thank you,
Adobe Acrobat Web team
Hello Ed,
Thank you for reaching out. Rotate is a part of organizing page feature, you can try it for free after sign up/sign in using Adobe Acrobat online https://www.adobe.com/acrobat/online/rotate-pdf.html
Please let us know if that works for you