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Acrobat Web

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Acrobat Web

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360 results found

  1. Can't open any of my PDFs that I shared on my account :(

    1 vote

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    Hi Babet van.der.made, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you. 

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier. 

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  2. Wow, you guys really suck. You say you give a free converter that will convert a jpg to pdf and you let me convert two, then asked me to sign up for an account to continue. You ask the really abusive question of what is my birthday, then as soon as I give you all my information, I still can't convert anymore files unless I pay. Total scam artists don't win customers.

    1 vote

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    Resolved  ·  0 comments  ·  Subscription  ·  Admin →
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  3. Cant load pdf documents after clicking them in the Recent tab..
    Tried multiple browsers, and macs, wont help.

    2 votes

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    Hi Rotem Tal,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  4. 1 vote

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  5. 1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  6. My administrator has created and paid for my account and I can not access the account. It is a continual challenge with this account. Unacceptable.

    2 votes

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    Resolved  ·  0 comments  ·  Subscription  ·  Admin →
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  7. All documents gone 🥺🤦‍♂️

    1 vote

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    Resolved  ·  1 comment  ·  Documents/Upload  ·  Admin →
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  8. You say we can rotate pdf pages for free then don't allow us to even view the pdf without paying 10 !!!!!!! dollars a month? Adobe is such a horrid company, and it should not list misleading information to try and trick people into signing up for an overpriced buggy software subscription.

    1 vote

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    Resolved  ·  1 comment  ·  Organize Pages  ·  Admin →
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  9. I cannot combine my files using your free tool because i keep getting the popup that i need to subscribe but it's free so i don't understand why i keep getting that pop up and it wont allow me to bypass to use the tool.

    1 vote

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    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
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  10. I have no options to preview pdf documents anymore, also, there is no options menu, just a indefinitely spinning wheel after clicking on 3 dots icon for more document options.

    1 vote

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    Hi Marin Knezevic,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.


    Thanks,

    Harshpreet

  11. PDF are no longer being opened a white screen with the acrobat logo shows up

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Jean Tissot, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  12. Non riusciamo più a vedere il PDF condiviso:
    _TTStecnico2021-22libroITlowTO DOv.4.pdf

    Ci potete siatemare?
    Grazie

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi M M,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  13. Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.

    1 vote

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    Hi Philippe Gary,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  14. not functioning

    1 vote

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    Hi Chioma,

    Thank you for contacting us. 

    Unfortunately, the operation you are trying to perform is currently not supported in your region. You have our sincerest apologies for any inconvenience caused.

    Regards,

    Acrobat web team

  15. Convertion of the document was poorly done,unhelpful

    1 vote

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  16. Gute Software !

    1 vote

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    Resolved  ·  0 comments  ·  Edit PDFs  ·  Admin →
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  17. Haluan peruuttaa kokeilutilaukseni, en vain löydä miten saan sen tehdyksi.

    Pyydän teitä peruuttaamaan kokeilutilauksen ja vahvistamaan tämän peruutuksen.

    Seppo Juurikko

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi Seppo,


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.


    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.


    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.


    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat web team

  18. I asked for this account to be closed over 12 months ago. Can you please organise a fee refund for the last 18 months. Thanks Sam

    1 vote

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    Hi,


    For cancelling the subscription, please follow below steps:


    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.

    There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html


    Thanks,

    Acrobat web team

  19. Why i can't do anything with my file?
    what does unable to process request mean, it cause my pc or your site, i need a help

    1 vote

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  20. Experiência de arrebenta !!
    Muita emoção, top👏👏👏👏👏🥰

    1 vote

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