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Acrobat Web

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465 results found

  1. Hi, in the web Fill & Sign feature, saving and downloading documents do not work properly if certain diacritical characters are used, such as 'č'. Text containing these characters is not saved.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Michal,

    Thank you for bringing this to our attention. We’ll investigate this behavior on our end to understand what’s happening and ensure everything is working as expected.

    Sign in Acrobat Web Team

  2. Your new request signatures format (changed maybe a year or more ago) is garbage. The way it was was better. There is no good reason for the default agreement title to be "binder". Before your horrible update, the default title was the name of the first document, and it was on the same page as the documents upload and organization. The default "binder" title is stupid, and I've had to cancel professional agreements out of sheer embarrassment because the title was "binder". You made an update, and you made things worse. This must get fixed, this is a terrible bug.…

    2 votes

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    Hello Peter,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Thanks,

    Sign in Acrobat Web Team


  3. Por favor, disponibilizem um link que possa ser compartilhado com os assinantes do documento via whatsapp / outros aplicativos de mensagem para envio direto.

    O envio apenas por e-mail é ruim.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Marcel,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  4. It would be AMAZING if fillable PDF forms could have the option for more than one person, BUT NOT ALL, to edit a field. For example, I have a template that I pre-fill, then send to the owner of the company, who reviews it and signs it, then it goes to our customer for signature. First thought - I messed up on a date when I pre-filled it, so now I have to re-do the entire document, because Signer 1 (company owner) can't edit this field, and if ALL signers could edit it, the final signer, our customer, could conceivably…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  5. I use eSignature to send out engagement letters to my clients. It used to be simple, easy & straightforward to set it up so the client signs first, then it comes back to me. Now, it is near-impossible to figure out how to get it to go to my client first! Even when I toggle ON to sign in order, it REQUIRES ME TO SIGN FIRST. Can you make it simple, easy & straightforward again?

    1 vote

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    Hello Trifany,

    Thanks for sharing this feedback — we know how important it is for the signing order to be simple and reliable.

    Please verify that none of the fields in your document are marked as Email (Prefill). When a field is set to Prefill, Acrobat requires you to complete those fields before sending, which can make it appear as though you have to sign first.

    To ensure the document goes to your client first, the fields should be assigned to Email (Myself) instead of Prefill. Once those fields are correctly assigned, the signing order should behave as expected and your client will receive the document first.

    If you're still running into issues, feel free to share more details and we’ll be happy to help troubleshoot!

    Thanks,

    Sign in Acrobat Web Team

  6. It would be extremely helpful when sending agreements to add multiple language choices for the recipients.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Josh,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  7. Feedback on Adobe Acrobat E-Signature Feature

    I really appreciate the AI-powered features in Adobe Acrobat’s e-signature tool — especially the ability to summarize documents and extract key insights. One enhancement that would make the experience even more powerful is the ability to create and manage contact profiles.

    If users could pre-fill contact details (like name, email, company, title, etc.), the system could automatically populate those fields when sending agreements. This would save time, reduce errors, and streamline workflows — especially for users who send documents to recurring contacts.

    Adding a “Contacts” or “Signer Profiles” feature would make Adobe Acrobat even…

    1 vote

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    Hello,

    Thank you for your suggestion! We appreciate your interest, we are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  8. Hello,

    I wanted to share some feedback regarding Adobe Sign web forms. Currently, it seems that once a web form has been created, I’m unable to edit it when it comes to adding or removing recipients or attaching additional documents.

    This limitation creates challenges when minor updates are needed—such as adjusting signer roles, updating contact information, or attaching new supporting files—without having to recreate the entire form from scratch.

    Suggested Improvement:
    It would be extremely helpful if Adobe allowed users to make post-creation edits to web forms, specifically to:

    Add or remove recipients.

    Upload additional documents or replace existing ones.

    1 vote

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    Hello Guadalupe,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team


  9. For e-signature, Please change the word "agreement" to "document" as it is not always an agreement. I would like to use it for invoices as well and other non-agreement.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hello Susan,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

    Sign in Acrobat Web Team


  10. Adobe is down right now. Cannot send docuents to sign

    1 vote

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    Hello STSS Inc,

    We wanted to let you know that the issue affecting document sending has now been resolved. You should be able to send documents for signature again without any problems.

    We’re truly sorry for the inconvenience this caused and appreciate your patience while it was being addressed.

    Please let us know if you’re still experiencing any trouble or if there’s anything else we can assist you with.

    Sign in Acrobat Web Team

  11. Issue with System when trying to get a document signed with multiple signatures.
    System keeps sending both signatories to the same spot

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello,

    Thank you for your suggestion. Currently, documents that are awaiting signatures cannot be edited to ensure the integrity of the agreement.

    We understand that being able to make minor edits, like correcting a spelling mistake or adjusting a signature field, would be helpful. We’ll pass this feedback along to the product team for consideration in future updates.

    Sign in Acrobat Web Team


  12. I just signed a document through your Adobe e-Signature and now I can't download a signed version of the document. Your service is inferior to DocuSign -- with DocuSign I can just click the original link and download my signed copy of the document. You don't even email me a signed copy of the document.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Benjamin,

    Thank you for reaching out, and I’m sorry for the frustration you’ve experienced.

    After signing a document through Adobe e-Signature, an email with the fully signed copy is automatically sent once all parties have completed their signatures. Sometimes these emails can land in spam or promotions folders, so please check there as well as your main inbox.

    If you continue to experience issues accessing your signed document, please contact us so we can help you resolve it.

    Sign in Acrobat Web Team

  13. Adobe Sign is not easy to use when chasing signatures that are missing. When I open a document having logged in, there should be an obvious button to click to chase missing signatures. Gemini says there should be a Manage Tab, but I can't see it

    1 vote

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    Hello Matthew,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team


  14. Sometimes I need to change who the recipient is (I know the original recipient can change it but I can't always depend on them to do it - sometimes they just ignore the document and reminders), or realize I need to edit a template or something after I've initiated an agreement. But your system doesn't allow me to edit anything after I've clicked to use the agreement. I can't even cancel it at that point, all I can do is hide it. It would be much more helpful if I could cancel the agreement in the prep state even before…

    1 vote

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    Hi Rachel,

    Thank you for sharing your feedback with us. We understand how important flexibility is when managing agreements.

    Currently, here are the available options:

    • Change recipients on an in-progress agreement: Go to Documents > Agreements > In Progress, select the agreement, and in the bottom part of the right-hand panel you can update the recipients.
    • Cancel an in-progress agreement: From the same location (In Progress), select the agreement and click Cancel in the right-hand panel.
    • Delete a draft: Go to Documents > Agreements > Drafts, select the draft, and click the trash bin icon in the right-hand panel.
    • Delete a completed agreement: Go to Documents > Agreements > Completed, select the agreement, then under Actions > See More, choose Delete.

    If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  15. Before the upgrade, we used to be able to edit the name of the file in an area that was visible where we also input emails. Now it's tucked away at the top and easy to forget to edit the template name. This makes things harder to track as we send out multiple templates that end up having the same name. It would be nice to have a final step where you can see what the recipient will see in the email, so we can make adjustments before sending.

    1 vote

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    Hello Tasi,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Thanks,

    Sign in Acrobat Web Team


  16. Grandstream VoIP Gateways are widely recognized as an excellent solution for businesses transitioning from traditional telephony to modern VoIP systems. They provide a range of advantages, including:

    Seamless PSTN Integration
    Grandstream VoIP Gateways enable businesses to bridge their existing Public Switched Telephone Network (PSTN) lines with advanced VoIP systems. This ensures a hassle-free transition without necessitating a complete replacement of current infrastructure.

    Cost Savings
    By facilitating VoIP communication, these gateways help businesses significantly lower costs associated with long-distance and international calls. They provide an economical way to retain analog systems while benefiting from the cost-efficiency of VoIP.

    Versatile Deployment
    Supporting…

    5 votes

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    Resolved  ·  2 comments  ·  Other  ·  Admin →
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  17. this new interface is very difficult to use. makes mistakes by placing signatures in the wrong spot and i can not figure out how to undo the auto place fields. very frustrating

    2 votes

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    Hello Simon,

    We are sorry you are experiencing trouble with the new experience. If you’ve placed a field by mistake, here are a few ways to remove it:

    • Press Command (⌘) + Z on macOS to undo.
    • Press Ctrl + Z on Windows to undo.
    • Right-click the field and select "Delete Field".
    • Click the field and press the Delete key on your keyboard.


    We appreciate your feedback and hope this clears things up.


    Thanks,

    Sign in Acrobat Web Team

  18. Adobe Esign is completely unusable in a professional setting since the AI change. Text boxes, checkboxes, and other fields are randomly wiped by the system after I hit send. I've typed this out three times now but your abysmal feedback form keeps deleting my text too, so apologies for the terse tone. I've had much more detailed versions in the past but this is what you're getting now. See the attached pictures for a form pre-submission that has many checkboxes checked, then the view in the Adobe E-sign interface showing those checkboxes still checked immediately before I push the send…

    1 vote

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    Hello,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  19. Hello, as an assistant I would LOVE if we could share template ownership as well as let owners resend templates that have errors without having to cancel or delete it and starting a new agreement, also if we can have the ability for signees to change the document name(maybe even with approval from owner) that would be great!!! please consider these requests and thank you for your time!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Serenity,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  20. The overhaul of Adobe Sign is terrible. I created an e-sign template, placed the fields, and when accessing the template to send it for e-signature, some fields had been reassigned and others were un-assigned, requiring me to manually re-do the assignments during what used to be the Prefill stage of the process. When I hit "Send" which previously would take me to the screen where I would prefill the fields that were indicated as such, it instead sent an unfilled form to the recipient.

    1 vote

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    Hello Gina,

    We are sorry you are experiencing trouble with the new experience. To prefill a document in the new Adobe Sign experience, try the following:

    • Open the agreement draft.
    • Double left-click the field you want to prefill.
    • In the settings panel, go to “Field assigned to” and select “Yourself (Prefill)”.

    Alternatively:

    • Click the field once.
    • In the context menu, select “Change recipients”.
    • Choose “Yourself (Prefill)” as the recipient.

    Lastly:

    • Click on the Prefill button.

    Thanks,

    Sign in Acrobat Web Team


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