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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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430 results found

  1. benefits of using Grandstream VoIP Gateways for business communication

    Grandstream VoIP Gateways are widely recognized as an excellent solution for businesses transitioning from traditional telephony to modern VoIP systems. They provide a range of advantages, including:

    Seamless PSTN Integration
    Grandstream VoIP Gateways enable businesses to bridge their existing Public Switched Telephone Network (PSTN) lines with advanced VoIP systems. This ensures a hassle-free transition without necessitating a complete replacement of current infrastructure.

    Cost Savings
    By facilitating VoIP communication, these gateways help businesses significantly lower costs associated with long-distance and international calls. They provide an economical way to retain analog systems while benefiting from the cost-efficiency of VoIP.

    Versatile Deployment
    Supporting…

    4 votes
    Resolved  ·  3 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. Instant converter tool for HCLNotes to EML in 2025 ?

    If you're looking for an instant and efficient solution to convert HCL Notes to EML format in 2025, I recommend using the Softaken NSF to EML Converter. This tool is incredibly easy to use, even for beginners, and quickly converts your numerous HCL Notes NSF mailboxes. It ensures that all your emails, attachments, and folder structures are retained during the conversion process. The software is compatible with all Windows systems and includes a preview feature, so you can check your data before converting. Plus, you can try the tool with the free trial version before purchasing. This makes it a…

    1 vote
    Resolved  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Новая эра

    Ваш продукт мне всегда нравился. И сейчас так же. Что пять лет назад м удовольствием заходила сюда. У вас всё хорошо . Добавить нечего С уважением к вам

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Марина Калиновская,


    Thank you very much for your kind words and support! We are pleased to know that you have enjoyed our product for so many years. If you ever have any requests or ideas, we'd love to hear.


    Regards,

    Ayushi

  4. Downloading files does not work

    Make the download button work! When selecting to download my file it will only ;et me do so if it is compressed. I don't want or need the file compressed every time. When selecting the "This PDF" option the option is unselected and nothing happens. This is extremely frustrating!

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  5. download tool not working

    When it is downloading a pdf format in compressed/combined form, the pdf is not downloading for some reasons and it is always needing me to compress it again, resulting in a lower quality presentation. How can I fix this?

    1 vote
    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
    How important is this to you?

  6. filters and deleting

    I would like to be able to delete.
    Sort by, name or title of document.
    any filter would be great.
    Help

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  7. dissapointed

    Dear Adobe Team,

    I have been a loyal customer of Adobe for the past 25 years, consistently recommending your services to my clients as the leading solution in the creative and digital industry. However, I must express my deep disappointment with the direction your services have taken in recent times.

    While I appreciated the addition of the AI assistant in Acrobat PDF, a tool that greatly enhanced my workflow, I was shocked to discover that it is now locked behind an additional paywall. I had recommended Adobe's PDF subscription to other students and friends with the understanding that this feature…

    1 vote
    Resolved  ·  1 comment  ·  AI Assistant  ·  Admin →
    How important is this to you?

  8. Alles DEUTLICH verzögert! Option schaffen die KI vollständig auszuschalten.

    Die Möglichkeit schaffen die KI vollständig auszuschalten!
    Seit der Intergration der KI laufen ALLE Vorgänge deutlich verzögert ab! Für nahezu jede Funktion benötigt Acrobat jetzt 5-10 Sekunden mehr! Dazu kommen immer wieder Programmabstürze.

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Martin,


    Thanks for reaching out to us.

    You can turn off the AI, please follow below steps:

    1. Navigate to https://acrobat.adobe.com/link/home
    2. Click on profile icon on the top right corner
    3. Click on Settings
    4. You will see an option to enable/disable option for Generative AI
    5. Uncheck the checkbox and click on Save


    Thanks,

    Ayushi

  9. surey sure sure

    sure

    1 vote
    Resolved  ·  0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  10. assistent- Funktion völlig sinnlos

    Sie sollten Ihrem Assistenten ein Feld hinzufügen, in dem der Kunde seine Frage eingeben kann. Sonst ist dieser Assistent vollkommen sinnlos !

    1 vote
    0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Frank,


    Thank you for reaching out and sharing your thoughts with us! However, the Assistant has an option to enter your question. I've attached a screenshot highlighting the input field.



  11. NOT loving the updates to Adobe

    I'm not sure what was done to adobe - but it does not let me add text boxes (or a signature) anymore and only wants me to edit the document. Whatever was done is definitely NOT an upgrade and adobe is no longer user-friendly.

    1 vote
    0 comments  ·  Edit PDFs  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminRavi Kumar (Admin, Adobe) responded

    Hi Melrav Werbel,


    Thank you for your feedback.

    We appreciate your taking the time to make us better. We have released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.


    Thanks,

    Acrobat Web Edit Team

  12. Cancel

    Cancel my free trial

    1 vote
    Resolved  ·  0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  13. Summaries

    Very useful thanks to the acrobat

    1 vote
    Resolved  ·  0 comments  ·  AI Assistant  ·  Admin →
    How important is this to you?

  14. HELP URGENT

    Hi, My name is Judith. I have a file that i need to delete permanently and I can not do it. I need help. It contains information of students and it is not safe to have it in this account. Please help me delete it permanently. The name of the file is the death of the salesman. It has all the emails of people added to it. Not good. Email me at sdccdcollege@yahoo.com with instructions on how to delete the file permanently and all my files as well. I also want to make sure no one can retreave the file…

    1 vote
    1 comment  ·  Share files  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminAyushi (Admin, Adobe) responded

    Hi Judith,

    To delete any file:

    1) Navigate to https://acrobat.adobe.com/link/documents/files/

    2) select the file you want to delete. You will see a board will oepn on right hand side having delete option.

    3) Select delete and a confirmation dialog will open up.

    4) Select delete again and file would be deleted permanently


    To delete multiple files, first, choose all the files you wish to remove and then click on the delete option located in the right-hand side panel. Please be aware that you cannot delete shared and personal files simultaneously. However, you can delete all shared files at once and likewise for personal files.


    To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html

    To delete shared file, follow above steps.



    Thanks,

    Ayushi

  15. New phone and email accsess

    I'm concerned about the emails that are connected to my account access I just recently had to change email and phone number to protect my data and account access due to a issue with my most recent devices and want to make sure that I am proceeding safely.kk

    1 vote
    Resolved  ·  1 comment  ·  Combine files  ·  Admin →
    How important is this to you?

  16. Test Feedback

    Test feedback

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  17. false advertising

    why does adobe say 'sign in to convert pdf to word for FREE' then after you sign in, ask you to select a payment plan in order to convert your documents. This is false advertising. You should fix it, instead of misleading your consumer base. If you state that the free trial IS the 'free' service offered, it is still very misleading as the trial is only for 7 days then it is no longer free.

    1 vote
    Resolved  ·  1 comment  ·  Documents/Upload  ·  Admin →
    How important is this to you?

  18. Adobe Sign approver initial glitch

    There is a glitch in Adobe sign. Approvers are able to hit start and it activates the click to approve button without initialing the document.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Alex Ramirez,

    Thanks for asking and give as the opportunity to help you. The Approver would be able to "Approve" the document when all the required fields are filled, if there's no required field, the user can click to approve without filling any field. To make a field required, after adding the field to the document, there's two ways to find the "required" checkbox, one is by double clicking on the desired field, on left hand panel the option would be available. The other way is by using left click over the field, this would display a context menu, which has the option.

    If you have any other doubt, we will be happy to resolve it. 

    Thanks,

    Sign in Acrobat Web Team

  19. Einstellungen werden nicht synchronisiert

    Leider lässt sich das synchronisieren von Einstellungen nicht aktivieren. Wenn man den Haken setzt und auf OK geht, wird die Einstellung nicht gespeichert.

    1 vote
    Resolved  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  20. Too complicated to navigate

    I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.

    I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents

    1 vote
    0 comments  ·  Share files  ·  Admin →
    How important is this to you?
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