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Acrobat Web

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Acrobat Web

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405 results found

  1. Ok not even displaying files! why are you charging?

    1 vote

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    Hi Nicolas,


    Thank for reaching out and apology for the trouble. Our team has fixed the issue and the link should launch fine. Please let us know if you still face any issues.


    Regards,

    Acrobat web team

  2. Too many bugs... Error after error after error... come on! I hope you can check the log for my account, I'm not even gonna try to describe

    1 vote

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    Hi Nicolas,

    Thank for reaching out and apology for the trouble. Our team has fixed the issue and the link should launch fine. Please let us know if you still face any issues.

    Regards,

    Acrobat web team

  3. What is wrong with this platform - all it does is give error messages 2024-03-12

    1 vote

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    Hi Alma,

    Thank for reaching out and apology for the trouble. Our team has fixed the issue and app should work fine. Please let us know if you still face any issues.

    Regards,

    Acrobat web team

  4. Hi - I've noticed that the "Backspace" key nor the "Delete" key are affective when attempting to edit the message box prior to sending a document for signature. Makes this theing a type-writer, effectively... Please look into this!

    1 vote

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    Hi Drew Williams,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  5. For months, I can no longer use shortcut keys (Ctrl+C) in Adobe Acrobat Pro. I have searched for resolutions, but nothing works. This is super frustrating.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi Richard Liles,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  6. カタログなどのコンテンツを数人でチェックする際に使わせていただいてます。

    解決済みのコメントも
    プレビュー上にも図示されていてほしい

    または表示させるかどうかを作成者が選べるようにしてほしい。

    アップデートが頻繁にあり、とても使いやすくなっていってます!

    1 vote

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    Resolved  ·  0 comments  ·  Reviews  ·  Admin →
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  7. There used to be the ability to copy and paste a message into the message box, but now you have to type it in and if you make a mistake, it won't let you backspace or delete it to correct the mistake.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hi, 

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Acrobat Web Team

  8. Love the "add text comment" feature! I provide my medical students with written feedback on their notes, and this feature comes in handy.

    1 vote

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    Resolved  ·  0 comments  ·  Commenting  ·  Admin →
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  9. I hate Adobe and want to cancel 1 of my plans. It's impossible to get to the email address I want to cancel, you keep showing me the addrress I wanty ot keep. FFS, is it impossible to have someone that is actuaslly a person help me?

    1 vote

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    Thank you for reaching out to us. We apologize for any inconvenience this may have caused.

    Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.

    If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html. There are no charges for the free service. You get charged only when the trial period ends.

    For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.

    For additional info, please refer to: https://helpx.adobe.com/manage-account/kb/billing-faq.html.

  10. I'm having a new issue with the comment bar over the past several days. Sometimes, it glitches so that the comments are on top of the interface buttons, making some features hard to access. What's more, it actually looks like the scrolling bar for the comments section completely disappears when this happens, making it extremely difficult to navigate through a long list of comments.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Jessica Drennon,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Amit Gupta

  11. You cannot advertise a free service if that is ONLY available as part of a premium package. Thanks for wasting my time.

    You are not a free way to convert a PDF to dox. Because that is only available as a PAID product. EG not free.

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  12. Quit saying you will convert pdfs to jpgs for free when you don't. I had 4 pdfs that needed to be jpgs, and you only let me do 3 until you just kept trying to get me on the free trial which I don't want. you have such ******** subscription prices. Why can't you have a fee for just pages?

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  13. Dear Sir or Madam,

    I hope this message finds you well.

    I wanted to provide some feedback regarding the recent updates implemented into the Adobe Sign feature of the Adobe Creative Cloud suite. We are a school that regularly utilizes your products, particularly Adobe Sign, for enrollment and recruitment purposes.

    Currently, we are experiencing difficulties with our usage of Adobe Sign. Despite having multiple templates set up for sending signatures, we are encountering issues when attempting to utilize them. As a result, our operations are being negatively impacted. It would be highly inefficient for us to send each template individually,…

    1 vote

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    Hi,

    Thank you for your suggestion! We're excited to let you know that you can now use send multiple templates for signing.

    To use it please follow below steps:

    1. Click on E-Sign option in the top bar at Home page

    2. Click on Request E-Signatures card

    3. This will open the file picker, then select the E-Sign template option and select multiple templates, then click on Continue

    We appreciate your input, and we hope you enjoy exploring this new addition to our app. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Your input helps us continue to improve the app for all users.

    Thank you again for your support!

    Best regards,

  14. This is the worst service I've ever seen, you allow me to create an account and do everything, and finally you prevent me from adding or editing my PDF, and even if I want to pay you, you say that it is not supported in my country, then why allowing me to connect to your stupid dashboard, and waste my time, since you do not care for our country, I will ensure that all users in my network never use your services

    1 vote

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    0 comments  ·  Home  ·  Admin →
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    Hi Khalil,


    Thanks for reaching out to us and apology for inconvenience caused. Unfortunately, we dont support our service for now in your country but we will revert back once we will enable our service in your region.


    Regards,

    Acrobat web team

  15. How do I just print a displayed page in adobe acrobat? Why is this expensive program so complicated?

    2 votes

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    Hi Everett Buck,

    Sorry for the inconvenience caused. You can print a document using "Print this file" option available under triple dot menu in topbar. You can also use key-board shortcut "Ctrl+P" to do the same.

    Regards,

    Acrobat Web Team

  16. updated to macOS Sonoma and now I can print from PDF

    1 vote

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    Hi Cindy Licht,

    Thank you for the feedback. In case the issue appears again, please share if you are not able to print any document or facing the issue with a particular document?

    Regards,

    Acrobat Web Team

  17. Your new signing system isnt very good - it doesnt remember email addresses from history like it used to, and now signing takes longer as you can't just drag and drop signatures and dates - you need to select signature and then type of signature - wasting clicks

    1 vote

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    Hello Simon,

    We like to inform you that we have improved this experience by enabling drag and drop for fields and reducing the clicks it takes to add a signature. Please let us know more about what we could improve.

    Thanks,

    Sign in Acrobat Web Team

  18. my window for font choices and spacing has disappeared! how do i edit fonts and spacing now?

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  19. When I am editing this PDF the sidebar where is shows font format, size, bold, etc does not come up. Could not figure out where to find it.

    1 vote

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  20. Necesito salir de una cuenta adobe

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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    Hi Ricardo Muñoz,

    To log out of Acrobat Web, please follow the steps below:

    1. Click on the avatar icon located at the top right corner.
    2. After clicking, a menu list will appear. Select the last option titled "Sign out" from the menu.
    3. You will be successfully logged out of your account.

    Regards,

    Sahil Kapoor

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