Michelangelo

My feedback

  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Acrobat Reader for iOS » Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Michelangelo,

    Is the file locally stored on your iPhone/iPad? If so, please tap “Files” in the bottom tab bar and check the file listing of “On This iPhone/iPad”. Do you see the file?

    Would you please try deleting the file from the Files > Location > One This iPhone/iPad (instead of Home > Recent)?

    1. Tap “…”.
    2. Scroll down the menu that pops up.
    3. Tap “Delete” (which is the last item in the menu).

    It may also help to restart your device and try again.

    https://support.apple.com/en-us/HT201559

    Please let us know if you still have a problem deleting the file.

    Thank you.

    An error occurred while saving the comment
    Michelangelo commented  · 

    I triaed this way, even after restarting and even with an other file manager, but every time with every action there is a message such as "you can’t do this operation because the file doesn’t exist"

    Michelangelo shared this idea  · 

Feedback and Knowledge Base