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1. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

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   28 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminKaran Malik (Admin, Adobe) responded

   Hello,

   We are sorry that you are facing this issue in install of Acrobat DC on Mac 10.14.5.

   To investigate further, we need you all to collect logs and share with us so that we can investigate the issue.

   Download the log collector tool for mac from:

   https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

   Run the dmg, collect the logs and attach the log .zxp file.

   Thanks,
   Karan

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   Anonym 2 commented  ·  June 23, 2019  ·  Edit…  ·  Delete…

   I'm having this same problem as of this week. I have MacOS 10.14.5 as well. It's so irritating, as I have the paid version of Adobe and can't even use it.

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