Settings and activity

1 result found

1. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

   •  

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   28 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need Info  ·  AdminKaran Malik (Admin, Adobe) responded

   Hello,

   We are sorry that you are facing this issue in install of Acrobat DC on Mac 10.14.5.

   To investigate further, we need you all to collect logs and share with us so that we can investigate the issue.

   Download the log collector tool for mac from:

   https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

   Run the dmg, collect the logs and attach the log .zxp file.

   Thanks,
   Karan

   An error occurred while saving the comment
   Anonym 2 commented  ·  Jun 23, 2019  ·  Edit…  ·  Delete…

   I'm having this same problem as of this week. I have MacOS 10.14.5 as well. It's so irritating, as I have the paid version of Adobe and can't even use it.

   Save Submitting...