Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Feature request / Bug report

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  1. Comment list takes too long to load

    Getting comment list to show in Acrobat DC takes way too much time. It's a drag. At least on Mac OS.

    81 votes
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    Need Info  ·  42 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Feature request: Resize page feature

    I don't know how this happened, but I exported a print out of a web page that was sized at 8.5x11 as a PDF, and when I opened the PDF in Adobe DC, somehow the page size turned into 13.17x16.78, and now when I print the PDF, it cuts out everything on the page that is outside of the 8.5x11 paper size. I have been trying and trying to just resize the PDF to 8.5x11, but I can't find this feature anywhere - and I've really been looking hard! So if there was a way you could add a feature…

    47 votes
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    Need Info  ·  19 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Freehand Highlighter

    I would like a transparent highlighter tool that will highlight anything and everything (not just recognizable text).

    39 votes
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    Need Info  ·  17 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Preflight BUG: under MacOS Mojave 10.14.4 (18E226) in Acrobat Pro version 2019.010.20098

    under MacOS Mojave 10.14.4 (18E226) in Acrobat Pro version 2019.010.20098 when we try to perform run a preflight fix (generate 2 mm bleed), Acrobat can't do it telling there was an error but not showing what error. The same fix applied on the same file using the same version of acrobat works perfectly under MacOS 10.11.6 - We tested it on different machines with the latest version of MacOS and Acrobat.

    27 votes
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    Need Info  ·  10 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. More user friendly arrangement of Quick Tools area

    I have just installed the latest "Acrobat Standard DC", and I'm disappointed to find that still the way in which you have to personalise the "Quick Tools" area is not user friendly.
    Apart from having a mandatory set of icons on the left (I can't see an easy way of removing them), the way you have to add / remove icons is annoying - right-clicking on the quick tools bar then selecting or deselecting an item to have the menu disappear so you have to right-click and find the item again and again...! Then not being able to change the…

    26 votes
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    Need Info  ·  5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make Accessible PDF's accessible.

    The process to make a PDF accessible is overly complicated and buggy. Usually while doing this, something will go wrong and the only way to fix it is to close the document, open it again, do the same process and hope it works. This process should be as simplistic as possible so everything can be accessible.

    25 votes
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    9 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Joel,
    We are always working to make it a better of experience for our accessibility customers.
    We’ll be adding the support of Undo/Redo in order panels and Reading Order Tool in our coming releases.
    Can you please tell me why you need the Tags Panel and Reading Order to be merged.

    Thanks
    Rachit.

  7. Highlighting / Marking Text

    Please create an option in Acrobat DC Pro for highlighting and/or marking text without also automatically creating a pop up comment.

    20 votes
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    9 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Export to Microsoft Word

    1. Open a PDF document with Arabic content.

    2. This PDF was generated from InDesign CC2017. Arabic fonts used is a good True Type and OpenType fonts. Macintosh 10.11.2 / Acrobat DC Build: 15.23.20056.213124

    3. When exporting to MS Office format, we expect to have a decent conversion as we see with PDFs that has English content.

    4. I opened resulted Word document in MS. Word on Windows, Text Edit on Mac, Apple Preview. The result varies, but generally Arabic text doesn't convert properly, most words scrambled and fragmented.

    20 votes
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    Need Info  ·  10 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't save a simple change without having to 'save as' and rename the document

    If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

    1) I am the only user
    2) I created the .pdf document yesterday and did NOT make it read-only.

    19 votes
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    Need Info  ·  7 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Extract Pages - WITHOUT thumbnail view!

    Trying to select which pages to extract by clicking on thumbnails is next to impossible. Whoever thought of this system has never tried to extract multiple non-consecutive pages from a large document - they all look the same when shrunk to 1 inch tall. Can we just extract by highlighting bookmarks?

    18 votes
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    9 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  11. BUG Drag and Drop Not Working in PAGE THUMBNAILS

    Drag and Drop has stopped working in Page thumbnail.

    Cannot rearrange pages in page thumbnail.

    Cannot drag pages from other pdf's that are also open.

    ***This is not resolved by the FIT view function.
    ***This is not resolved by the PDF/a option.
    ***This is new as of last week.

    15 votes
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    8 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reaching out to us for your concerns.

    Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

    I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

    Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

    You can send me that at ajain@adobe.com

    Thanks
    Ayush Jain

  12. Editing Text

    Hi

    I produce this pdf file, so that at a later date i can change the date. I've selected the edit tool in adobe pro and when i start to type in the date i want, the text moves from the bottom of the page to half way up the page. (as you will see from the pdf file attached)

    I am doing this on a windows 7 machine.

    On the other pages i dont have a problem. The pages of pdf are set up the same way, so I'm unclear as to what the problem is with this page.

    15 votes
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    Need Info  ·  2 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Printing locally from Adobe Acrobat Pro DC has never worked despite multiple "fixes"

    I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply…

    14 votes
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    6 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    HI Ginger,

    Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

  14. Zoom Tools

    Where did the zoom tools go? They used to be visible in the main tool bar... I mean, I get there are other ways to zoom in and out of my pdf, but why remove such a common functionality? Please bring them back.

    13 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for Reaching out to us for your concerns.
    We have not removed the zoom tools from the main toolbar and those are already there.

    I assume you might have undocked the Toolbar so you may be getting a black floating window over the document area which would be having the zoom tools.

    I would request you to kindly Dock it back to the Main toolbar by clicking the rightmost icon from that floating window.

    Also, if this is not the case i would request you to kindly do a right click on your main toolbar and select “Reset Toolbar” from the context menu. (This way your main toolbar will get back to the default state which would anyways be having the Zoom tools.

    Let me know if this fixes your concern

    Thanks
    Ayush Jain

  15. Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710

    I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

    13 votes
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    20 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi,

    Please provide the following information to reproduce the issue at our end:
    1. Your OS version
    2. Installed Acrobat/Reader version
    3. Printer drivers and model
    4. Sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

  16. crop

    Ctrl Alt T back please (cropping one page or all pages)

    I'm not sure why you took it out, or why you hid it, but I would really like it back! I use it monthly if not weekly for work and it is WAY easier than the new version. Maybe you thought we didn't use it, but we do :-)
    I have Acrobat 11, the full version. Please bring it back.

    thank you

    13 votes
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    Need Info  ·  2 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Newly Installed Acrobat Pro DC Keeps Closing After 10-20 Sec Without Error Message

    I just installed Acrobat Pro DC and the it keeps shutting down after running only 10-20 seconds. I can occasionally open a file quickly enough, but after opening file, Pro DC then shuts down. Went through Adobe troubleshooting (checked updates, Distiller, repair installation), but problem persists. Note that I did NOT set Pro DC as my default program for PDF files. My original Acrobat Pro XI is running fine.

    12 votes
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    Need Info  ·  14 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Acrobat Crashes with Multiple Monitors

    Steps to reproduce the issue: Open Acrobat and move window from one screen to another.
    Environment (OS, other related application versions, etc.) Mac OS 10.14.1, 2018 MacBook Pro
    Expected result: Should not crash
    Observed result: Crashes consistently

    10 votes
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    10 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Missing mouse pointer on external display ACROBAT DC

    mouse pointer missing when using external Samsung display.
    cursor shows up on resolution 1920-1080 and 3840-2160.
    on all other resolutions cursor disappears when acrobat is opened.
    works fine on normal mac display.
    it works on all resolutions when we change the system preference in MAC and increase the cursor size.

    MAC OS HIGH SIERRA 10.13.4

    10 votes
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    7 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We tried but this is not reproducible at our end.

    Could you please let us know if issue persists on latest version of Acrobat ?
    please update your Acrobat to the latest avaialble version.

    -Ayush

  20. This product will not operate a printer.

    This product will not operate a printer. There needs to be a print option that works.

    10 votes
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    10 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi,

    You can use this email address to send the PDF file: rite@adobe.com

    Also If you could, please also attach the snapshots of printed documents with contains “codes at the top or bottom”.

    Have you tried a different printer?

    Regards,
    Ritesh

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