587 results found
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Share to Abobe Cloud link tool missing
I'm running the most recent version of Adobe Acrobat Pro with current updates on a PC. The abitity to share directly to Adobe Cloud and get the link is no longer visible? Please see attachment. Uploading to Cloud, then getting link requires multiple steps I did not have to take before.
1 vote -
Confirmation email when sending out shared reviews
I think I used to receive a confirmation email verifying when and with whom I shared a PDF review.It also contained the link to the review. Was this feature removed? Can it be added back? It is very handy to forward to team members that inevitably missed/can't find the email that was sent to them or insist they were never included in the first place.
3 votesHi There,
Could you please let me know if you are talking about "Adobe cloud storage" based review or it is for shared review based on SharePoint/WebDav/Network folder?
It would be helpful if you could share a screen recording issue.
Regards,
Arvind
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help
Ich habe eine Lizens gekauft (Adobe DC 2017) aber es funktioniert nicht....Warum?
ich bitte um HILFE und Freischaltung!1 vote -
Adobe PDF Writer randomly leaves out things
When creating a document by clicking save as Adobe PDF in word, I am finding that it will randomly leave out sentences in the final product. It is very prevalent after photos and section headings. See the examples attached.
4 votesHi
Please upgrade to latest version of Acrobat DC and let us know if the issue still persists.
Thanks
Tanvi
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Read allowed removed from options
I am disappointed that your company has decided to remove the read allowed option. As a dyslexic masters graduate who is now studying for a degree in a different subject you are actively discriminating against people with protected disabilities. I am very angry and upset by you discrimination and prejudice because you have a monopoly in the market place. You are using peoples disabilities to make money so they have to buy an advanced product. I hope that the media runs a story about this and your disregard for legislation concerning disabilities. I feel upset and angry at your biased…
9 votesHi Caroline,
Thank you for connecting with us. Can you please tell me where are you not able to use Read Out Loud.
Read Out Loud functionality is still available and is in use. There is not decision to remove it.
Please share the steps and the OS details where you are facing this issue.Please update to latest version to have the latest features.
Thanks
Rachit -
Automatically delete my comments
My comment (e.g. add text box) will be removed without my control in some occasion when I edit the comment or add a new one. This type of problem has happen a lot of time in the past one to two months.
1 vote -
Always unable to edit in Adobe Acrobat Pro DC
My organisation pays AUD$200 or more for my Adobe Acrobat Pro DC licence and I am unable to edit PDF documents. I have tried everything I can think of and consulted online help. Why are all the edit functions greyed-out? I have printed the PDF file to a new PDF file but that did not help.
3 votes -
With Adobe profile update, all comments on Shared Acrobat Files are missing
I came in with a notification to log into Adobe Creative Suite for profile setup. After running the the dialog box to set up the profile, I lost all comments on shared Acrobat files. That is over 5 hours of review comments lost. Is there a way to retrieve those comments? I have no interest in reviewing a 90 page document again.
2 votesDear Customer,
Thanks for reaching out to us. We are looking into the issue reported by you and will try our best to resolve it. Meanwhile could you please give us the below info and let us know.
1. This issue happens to you for one specific file or on everyone.
2. Could you please try opening the shared file from Web(Browser) and let us know if comments are visible or not.
3. Also please share error if you got any. -
Acessibility checker manual pass reverts to needs manual check when pdf is reopened
When you manually check something like navigation links and click pass manually in the accessibility checker, it reverts back to needs manual check when you reopen the saved pdf. What is the point of allowing a manual check if you can't make it stick in the checker report?
8 votesHi,
Please share a pdf file so that we can check the issue and resolve it for you.Thanks
Rachit -
Bug: Shared comments appear deleted for some, not at all for others. Cannot retrieve.
Using Share for Review on DC, with several reviewers. I, the owner, made 2 comments. The next day 2 colleagues (A and B) tell me they have commented. I open and see nothing. At 5 am I get an email from Adobe that 1 commenter (B) made 40 comments. I look again and see nothing, and realize there is a problem. Commenter A shares a screenshot of her view in a browser, and it shows "[owner] deleted this comment 13 hours ago". I never deleted any comments, and there seems to be no way to view or retrieve deleted comments.…
1 voteDear Customer.
Thanks for reaching out to us. We are working at our best to resolve your issue. Meanwhile could you please help us with the below info.
1. Are you also not able to see the comments on Web(Browser)
2. Issue appears for specific file or on every files.
3. Also facing any error while posting comments.
4. Also please check if any filter is enabled in Shared file to show only specific comments. -
Bug report: search feature broken; finds only wrong words on many documents
The search feature fails to work on many text documents. This is a relatively new bug. When you search for a word Acrobat finds unrelated words. For example, in one document when I search for the term "Bergomeister" it finds all of the occurrences of the word "but". Sometimes if you cancel the search and try again, it will work.
1 vote -
PDF Tables are not tagged correctly: #1 Table Editor
1 of several problems in how PDF Maker (and InDesign's export to PDF utility) tag PDFs.
In Table Editor, the editor's cell markers (bright pink lines) do not align with the actual <TD> data cells. This makes it difficult, and sometimes impossible, to correct a cell's tag.
Most commonly seen in complex tables with merged cells in the column and row headers. See screen capture.
Also see this blog post:
https://www.pubcom.com/blog/2020_04-05/ACROBAT_tableeditor.shtmlEXPECTED RESULT:
Table Editor's cell outlines should match the actual cells.2 votesHi
Can you please share a sample Office file with which issue is reproducible?
Thanks
Tanvi -
Acrobat 2020 stops responding when saving
When saving a pdf, acrobat stops responding and must be force quit. This usually does not happen with "save as", only with save. I am running Mac OS Big Sur, version 11.4. Acrobat Pro 2020 (obtained through my university) is version 2020.001.30020. A text file of the crash report is attached
1 vote -
Displaced text during PDF conversion from PowerPoint
Text in vector graphic images (.svg/.emf) files get displaced and in some cases overlap with other objects in the image during PowerPoint to PDF conversion with Adobe. This issue wasn't present when using Adobe PDF Library 20.9.95
1 voteHi
Can you please share some sample test file with us?
Thanks
Tanvi -
Change speed on Read aloud for PC
Why can't I change the speed of the Read aloud just because I am dyslexic does not mean that I need to have have the material read so slowly.
3 votesHi,
Thank you for connecting with us. Please follow the below steps to change the speed of Read Out Loud:
1. Go to Preferences. (Ctrl + K)
2. Go to Reading in Left hand navigation bar
3. Under Read Out Loud Options heading, Uncheck Use default speech attributes and enter the speed in Words per minute field between 50 to 450.
4. Click Ok and use Read Out LoudSimilarly you can change other attributes as well. Please confirm if this resolves your issue.
Thanks
Rachit -
"Find" (CNTRL + F) highlight color needs to be more visible
When I search for text on the page, the "highlight" that indicates the presence of that word on the page is IMPOSSIBLE to see. We need some way of really making text STAND OUT. For, example, in the image below I've searched for the word "chair." Can YOU see it? (hint: 22.18)
6 votes -
Highlight to website
If you are looking at a text you should be able to highlight a part of the text it should send you to the website that they got the idea from. While your writing a text instead of putting in a bibliography you should highlight your text and reference it there.
2 votesHi,
Please specify the issue you are facing. I’m not able to understand the issue here.Thanks
Rachit -
InDesign to Acrobat Accessibility Bug
When performing Acrobat remediation on Indesign publications containing correct export tagging, the Acrobat Reading Order tool shows "P" tags at the end of each line of text (as well as additional "P" tags in the middle of lines). The Acrobat Tags panel shows no paragraph tags -- just broken up lines of text.
Fortunately, these broken up lines are not reproduced as such by the screen reader. So why does Acrobat identify each line of text with a "P" in the first place?
This issue needs to be fixed as it creates a dilemma and lot of unnecessary remediation work…
3 votesHi,
I checked it on my side and this is because Indesign create tags in such a way that it contains multiple line text. The Reading Order tool shows the separate container due to multi line text. It can be seen as single if you check “Display like elements in single block” checkbox.For the multiline text, the issue will be fixed from Indesign side.
Please tell me if I can help you with anything else.
Thanks
Rachit -
notify user if file is already in use
Prompt or notify user if a PDF file is already open. Currently the file just opens and locks both users from being able to save the file.
5 votes -
PDFMaker causes Character Encoding failure
Steps to reproduce the issue:
1. Type text in any of the below affected scripts in Word:
- Devanagari
- Bengali
- Telugu
- Tamil
- Arabic
- Gujarati
- Kannada
- Malayalam
- Myanmar
- Sinhala
2. Export the document to PDF with Acrobat > Create PDF.
3. Run the Accessibility Check.Environment (OS, other related application versions, etc.):
OS: Windows 10
Word: 2102 (Build 13801.20360)
Acrobat Pro DC: 21.001.20145Expected result:
Characters originally encoded at valid Unicode codepoints in Word should not cause Character Encoding issues in Acrobat Pro DC's Accessibility Check.Observed results:
Some Unicode characters in…3 votesHi
Can you please share a sample Word document exhibiting this issue?
Thanks
Tanvi
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