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  1. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you try clear your browser cookies and try upload the PDF again? And, let us know if that help.

    Thanks,

    Perry

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you please provide steps how you are getting this error? Do yo see the same error with other PDF?

    Regards,

    Perry

  2. 3 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Tamsen,

    Are you using the latest Adobe Sign app version? And, do you mind telling us what subscription you pay for?

    Regards,

    Perry

  3. 2 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Richard,

    Sorry for that. Can you please provide more information on this? Are your client can't sign the agreements, and are there any errors?

    Regards,

    Perry

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