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20 results found

  1. Let me spell security

    1 vote

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Ward,

    Thank you for your feedback. After you add a recipient, there is a dropdown next to it to allow you to select password authentication, that is the one would require signer to enter password first before signing.

    Thanks,

    Adobe Sign Team

  2. Email Message - move button below message

    1 vote

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Ronald,

    Thanks for your feedback. We'll look into this.

    Adobe Sign Team

  3. Files not sending out for signature

    2 votes

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Greg,

    Could you let us know what is the user, and the agreement that has this issue?

    Thank you

  4. Signatures not in the correct place

    2 votes

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    Need Info  ·  3 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Barb,

    Thank you for your feedback. Would you please share more details, are you using Request Signature or Fill in Sign? Are you adding signatures in Authoring page? Could you share a screen shot of the problem?

    Thank you

  5. Missed Opportunity of convenience

    1 vote

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    Under review  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi,

    Thank you for the suggestion on how to improve the experience of using the app.

    Adobe Sign Team

  6. Activity list not complete

    3 votes

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    2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi,

    Thank you for your feedback. We will review your request.

    Thanks,

    Adobe Sign Team

  7. bug in adding text

    1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Tomas,

    Thanks for the feedback. Could you please provide more details on the issue you're facing? If possible, could you share a screenshot of the page where you encountered the issue and a test document so we can try to duplicate the issue.

    Thanks,

    Adobe Sign Team.

  8. Failure to save

    1 vote

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    2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Joe,

    Thank you for your feedback. I'll pass your request to the feature team.

    Perry

  9. Freeze Document

    1 vote

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    1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Rafael,

    Thank you for your feedback. Request Signatures has a file size limit of 10 mb. Please try to use file size less than that for now. I'll pass your request to the feature team.

    Thanks,

    Perry

    Perry from Adobe Sign team

  10. Documents never delivered to signers for signature

    1 vote

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    2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Bruce,

    It seems there could be a typo in the email address. Some email address has yahoo.co rather than yahoo.com. Please try again.

    Thanks,

    Perry

  11. Inefficient screen real estate

    2 votes

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi John,

    Thank you for your feedback. I'll pass your request to our feature team.

    Perry from Adobe Sign team

  12. Feedback on adobe sign

    1 vote

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    Under review  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Jimmy,

    Thank you for your feedback. I'll pass your request to our feature team.

    Thank you,

    Perry from Adobe Sign team

  13. Need to know if Signee has viewed or read the Adobe envelope

    3 votes

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    Under review  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Ray,

    Thank you for your feedback. I'll pass your request to our feature team.

    Thank you,

    Perry from Adobe Sign team

  14. Default PDF use on Chromebooks

    1 vote

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    Under review  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi John.

    Thank you for your feedback. I've passed your request to our feature team.

    Thank you,
    Perry from Adobe Sign team

  15. Auto capitalization and spell check

    1 vote

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    Under review  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Roderick,

    Thank you for your feedback. I've passed your request to our feature team. If possible, we'll work on implementing such a feature to meet your needs.

    Thank you,
    Perry from Adobe Sign team

  16. The basic functionality of your service doesn't work

    2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Brian,

    Thanks for reporting the issue. I just tried, and I can see fill and sign download copy has the changes. Can you try again? If you run into this issue again, could you provide steps, and test file?

    Regards,

    Adobe Sign Team

  17. Adobe while sending for signatures

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Patti,

    Can you try clear your browser cookies and try again? And, let us know if that help.

    Thanks,

    Perry

  18. Issue

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you try clear your browser cookies and try upload the PDF again? And, let us know if that help.

    Thanks,

    Perry

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you please provide steps how you are getting this error? Do yo see the same error with other PDF?

    Regards,

    Perry

  19. Sign app doesn’t work on Iphone

    3 votes

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Tamsen,

    Are you using the latest Adobe Sign app version? And, do you mind telling us what subscription you pay for?

    Regards,

    Perry

  20. E-sign noy working

    2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Richard,

    Sorry for that. Can you please provide more information on this? Are your client can't sign the agreements, and are there any errors?

    Regards,

    Perry