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  1. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Ward,

    Thank you for your feedback. After you add a recipient, there is a dropdown next to it to allow you to select password authentication, that is the one would require signer to enter password first before signing.

    Thanks,

    Adobe Sign Team

  2. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Ronald,

    Thanks for your feedback. We'll look into this.

    Adobe Sign Team

  3. 2 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Greg,

    Could you let us know what is the user, and the agreement that has this issue?

    Thank you

  4. 2 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Barb,

    Thank you for your feedback. Would you please share more details, are you using Request Signature or Fill in Sign? Are you adding signatures in Authoring page? Could you share a screen shot of the problem?

    Thank you

  5. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi,

    Thank you for the suggestion on how to improve the experience of using the app.

    Adobe Sign Team

  6. 3 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi,

    Thank you for your feedback. We will review your request.

    Thanks,

    Adobe Sign Team

  7. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Tomas,

    Thanks for the feedback. Could you please provide more details on the issue you're facing? If possible, could you share a screenshot of the page where you encountered the issue and a test document so we can try to duplicate the issue.

    Thanks,

    Adobe Sign Team.

  8. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Joe,

    Thank you for your feedback. I'll pass your request to the feature team.

    Perry

  9. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Rafael,

    Thank you for your feedback. Request Signatures has a file size limit of 10 mb. Please try to use file size less than that for now. I'll pass your request to the feature team.

    Thanks,

    Perry

    Perry from Adobe Sign team

  10. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Bruce,

    It seems there could be a typo in the email address. Some email address has yahoo.co rather than yahoo.com. Please try again.

    Thanks,

    Perry

  11. 2 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi John,

    Thank you for your feedback. I'll pass your request to our feature team.

    Perry from Adobe Sign team

  12. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Jimmy,

    Thank you for your feedback. I'll pass your request to our feature team.

    Thank you,

    Perry from Adobe Sign team

  13. 3 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Ray,

    Thank you for your feedback. I'll pass your request to our feature team.

    Thank you,

    Perry from Adobe Sign team

  14. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi John.

    Thank you for your feedback. I've passed your request to our feature team.

    Thank you,
    Perry from Adobe Sign team

  15. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Roderick,

    Thank you for your feedback. I've passed your request to our feature team. If possible, we'll work on implementing such a feature to meet your needs.

    Thank you,
    Perry from Adobe Sign team

  16. 2 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Brian,

    Thanks for reporting the issue. I just tried, and I can see fill and sign download copy has the changes. Can you try again? If you run into this issue again, could you provide steps, and test file?

    Regards,

    Adobe Sign Team

  17. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Patti,

    Can you try clear your browser cookies and try again? And, let us know if that help.

    Thanks,

    Perry

  18. 1 vote

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you try clear your browser cookies and try upload the PDF again? And, let us know if that help.

    Thanks,

    Perry

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you please provide steps how you are getting this error? Do yo see the same error with other PDF?

    Regards,

    Perry

  19. 3 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Tamsen,

    Are you using the latest Adobe Sign app version? And, do you mind telling us what subscription you pay for?

    Regards,

    Perry

  20. 2 votes

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Richard,

    Sorry for that. Can you please provide more information on this? Are your client can't sign the agreements, and are there any errors?

    Regards,

    Perry