AdminPerry (Admin, Adobe)

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  1. IT issue

    2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alex,

    Thanks for report this issue. Could you share what are errors? Steps or screen shots would be helpful.

    Thanks,

    Adobe Sign Team

  2. The basic functionality of your service doesn't work

    2 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Brian,

    Thanks for reporting the issue. I just tried, and I can see fill and sign download copy has the changes. Can you try again? If you run into this issue again, could you provide steps, and test file?

    Regards,

    Adobe Sign Team

  3. Adobe while sending for signatures

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPerry (Admin, Adobe) commented  · 

    Hi Patti,

    Can you try clear your browser cookies and try again? And, let us know if that help.

    Thanks,

    Perry

  4. Issue

    1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you try clear your browser cookies and try upload the PDF again? And, let us know if that help.

    Thanks,

    Perry

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    AdminPerry (Admin, Adobe) commented  · 

    Hi Alan,

    Can you please provide steps how you are getting this error? Do yo see the same error with other PDF?

    Regards,

    Perry

  5. Sign app doesn’t work on Iphone

    3 votes

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    Need Info  ·  2 comments  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminPerry (Admin, Adobe) commented  · 

    Hi Tamsen,

    Are you using the latest Adobe Sign app version? And, do you mind telling us what subscription you pay for?

    Regards,

    Perry

  6. E-sign noy working

    1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminPerry (Admin, Adobe) commented  · 

    Hi Richard,

    Sorry for that. Can you please provide more information on this? Are your client can't sign the agreements, and are there any errors?

    Regards,

    Perry

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