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  1. Suggested imrovements

    i was not given the option to do asynchronous signatures, but i should be able to change that after the fact. also if an email bounces, i should be able to replace it without restriction.

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  2. E-sign link via TEXT

    Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Redefine default columns in the All Agreements page of the SIGN module(installed version) and filter for Finished and in Progress agreements

    ACROBAT DC PRO SIGN issue

    Different default view of the All Agreements page

    Please see the screenshots in the attached Doc1 file. This a comparison of my browser based DC PRO and the one installed on my PC.
    the webversion actually has a better default view in the manage all contracts screen than the installed version (red circles in my screenshot are all missing in the installed version, please add them)
    in the webversion I can see straightaway the recipient column and sender column. in the installed version I have to open each individual contract to see the recipient
    is…

    2 votes

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Adobe Acrobat Pro server problems!

    I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Failed to Get All Signatures, Filled all Signature Blocks with One Signature Instead

    I sent a document out for three signatures to three different email addresses. Adobe placed the first recipient's signature in all three signature blocks and told me "all recipients signed" the document. This does not work, people!!!!!

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Michael,

    Could you please provide more details about the document you sent so we can look into it? What's the name of the document and when was it sent and signed?

    Thanks,

    Adobe Sign Team

  6. cant send a E-signature from the web/app

    it has been extremely slow, I cant use it on my phone! I'm paying the premium, and i cant use it for what I'm paying for. i need these fixed on both the website version, and the phone version! I haven't being able to send a document through the app for 2 months. i need these checked or updated.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Cant send document for signature

    I am not able to send document for signature. I keep getting processing symbol and its not going away.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Documents never delivered to signers for signature

    By making it work!
    I have submitted two documents, one with 2 counterparties, one with three, carefully ensuring that all email addresses are correct. I get an email each time confirming that the doc has been sent for signature.
    None are ever received by the signers.
    The signers carefully checked their spam folders. Nothing. Reminders are not delivered, either.

    1 vote

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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Inefficient screen real estate

    The side menu on the mobile app does not allow you to see the pop-up boxes and it hides the activities.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Terrible product! Docusign is better than you

    I have tried so many times, the SaaS version cannot send E-Sign to Hotmail.
    1:50 PM
    Adobe Customer Care Virtual Assistant
    Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
    Adobe Customer Care Virtual Assistant
    You need help using Sign or troubleshooting an issue. Is that right?
    Yes
    No
    Yes
    Adobe Customer Care Virtual Assistant
    I want to make sure I understand clearly. Which of these categories best describes your issue?
    How to sign email outlook
    Send for Signature…

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  11. "message" text not able to be copied

    Why in heaven's name do you make the 'message' text non-copyable? I sent the message -- why can't I copy that myself? This is on the "Get Signature" documents (i.e. ones sent out for signature by another person).
    Making this even more frustrating is that I can cc: myself on the agreement, but still do not get a copy of the message that was sent. (Maybe it's only inside Adobe?)

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Tim,

    Thank you for your feedback. We will look into this. In the meantime, you should be able to copy the message if you open the agreement via Documents > Agreements. The message can be copied from the right hand panel below the thumbnail.

    Thanks,

    Adobe Sign Team

  12. Adobe sent my document to the wrong recipient

    Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?

    3 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Cannot 'send for signature', repeatedly today.

    I can't load the 'send signature' feature.

    2 votes

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    Hello Maria,  Thanks for your feedback. Are you still seeing an issue? If so, could you please provide some more details to help us understand the problem.  

    Thanks in advance,  

    Adobe Sign Team

  14. CHANGE "TAP TO SIGN" TO "SEND"

    YOU MUST CHANGE "TAP TO SIGN" AT THE END TO "SEND"!!! My clients never complete the electronic signature process because "Tap to Sign" is confusing - THEY ALREADY SIGNED. It should read "SEND"!

    2 votes

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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  15. signature

    I need to remove a saved signature. Adobe is not allowing me to change it. This needs to b upgraded. it is a horrible feature.

    2 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Need to know if Signee has viewed or read the Adobe envelope

    It would be great to see if the signee has read or opened the envelope. This information is crucial in getting documents signed or better yet, to at least provide sender info that it didn't just go anywhere. Please create this feature as the other competitor is already doing this.

    2 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Modifier l"ordre de signature

    Permettre de changer l'ordre de signature car parfois une personne n'est pas disponible et nous pourrions ainsi continuer de faire avancer le processus

    1 vote

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  18. Bad dashboard user interface

    you've made the Request Signature very annoying to track activity.
    1. Under People - i need to see the name. Forcing me to hover over the head icon is a step I shouldn't have to take.
    2. Under Opened - why does that say opened and not signed? I need to see who has SIGNED not opened. So now I have to open each doc to see if they signed or just opened.

    You guys have been building software for decades. I shouldn't have to tell you how to make a under friendly dashboard.

    1 vote

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    Hi Melissa thank you so much for your feedback.


    I am assuming that you are looking at the "Recent" or “Agreements” table on the Home page.


    1. I think you have a valid point that when there is only one person in the PEOPLE column, we could show the name directly. Sometimes documents are shared or send for signature to many people and this column gives a quick overview of that. As a workaround for now you could go to the Documents > All Agreements section (you can get there via View all > Agreements as well) and that table show the "Recipients" without having to hover any icon.


    2. Some users will see a STATUS column in the Recent or Agreements tab on the home page. Your account seems to not show this column from your comment. The STATUS column tells you if the agreement is "Signed" or still…

  19. adobe sign not loading

    Adobe sign will not open. I selected get signatures but the loading circle goes on and on

    1 vote

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  20. Show Who Has Reminders active for In Progress Docs and filter by portion of Title

    From the Manage Documents screen I want to be able to see who Has reminders actively going out to those that are "in Progress". This feature was in the old version. It is very cumbersome to click on each document to see what is going on.

    ALSO I want to be able to search from ONLY the In Progress Documents for those that pertain to Payment Plan, or Bank Auth, Currently if you try to filter or do a search, then ALL of the documents that have already been completed come up as well. This is completely unuseful. This too…

    1 vote

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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