Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. Remove participant from template

    It should be possible to remove a participant from a template

    4 votes
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    Need Info  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add reminders to History tab

    Add reminders sent to the History tab

    3 votes
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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for reverting status back to Under Review, after carefully reviewing your comment I think you are looking for past reminders sent in History tab, we still don’t have this feature and have provided feedback to our team to look into this

    Thanks,

    Abhinav
    Software Engineer, Adobe

  3. Cookie banner hides "click to sign" button

    The cookie banner hides the "click to sign" button. This has caused significant confusion for people trying to sign agreements as they aren't aware that they haven't completed the signature process. When I tell them they need to click the "click to sign" button they say they can't find it.

    3 votes
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    Under review  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sending another document

    After I send a document to be signed I can not click "send another document" as in previous versions of this website. I can only click "track Agreement" I have to go to home and then to apps and then "send for signature" its a real pain that didn't use to happen.

    3 votes
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  5. Server Error

    Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
    Anand.Nair@ust-global.com
    The last time I attempted to resolve this issue with a separate email I didn't get a resolution.

    2 votes
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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  7. Loss Document when laptop restarted

    My laptop restarted and I lost my Document...wonderful

    2 votes
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  8. Required fields for Anyone

    I think there is a glitch in the "Anyone" fields. I am sending an agreement for signature by three people and making one field required, but fillable by anyone. I'd expect that means the document will be circulated and anyone can complete that field, but it won't be considered fully signed until/unless one of the signers completes the field. Instead, it's forcing me, as the Prefill party, to complete that field.

    2 votes
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  9. 管理者権限を持っているのに、署名用の文章を送信する権限がない、と出る

    管理者権限を持っているのに、署名用の文章を送信する権限がない、と表示が出る
    基本的なロールの機能が正しく動作していない

    2 votes
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  10. Broken page

    https://documentcloud.adobe.com/link/tools/?group=group-sign

    Page is blank? It was there a couple of hours ago!

    1 vote
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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  11. not able to complete action

    I cannot request or send signatures on forms, it instructs me to contact customer service.
    Heather Kasel
    hkasel@city-ventures.com

    1 vote
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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Heather,

    Sorry you’re having trouble using the product. You do have entitlements for Request Signatures but there was an issue with processing your recent entitlement changes. It’s fixed now and you should be able to request signatures. Please let us know if you still encounter issues.

    Thanks,
    Adobe Sign Team

  12. error message

    Updated account settings
    Draft is not accessible due to updated account settings. Click OK to compose a new one

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  13. Not happy with the trial

    I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  15. bad updates/changes

    the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote
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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sign app doesn’t work on Iphone

    The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  17. E-sign noy working

    Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe while sending for signatures

    Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote
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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  19. List of signed agreements

    Hi! Hope you're well.

    I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.

    Is there anyway to do this? It would be incredibly helpful.

    1 vote
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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hybrid Routing

    Hi, pls advise how to use hybrid routing for Adobe Sign. This setting is not activated.

    1 vote
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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
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