Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Remove participant from template

    It should be possible to remove a participant from a template

    4 votes

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    Need Info  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sign app doesn’t work on Iphone

    The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    3 votes

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add reminders to History tab

    Add reminders sent to the History tab

    3 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for reverting status back to Under Review, after carefully reviewing your comment I think you are looking for past reminders sent in History tab, we still don’t have this feature and have provided feedback to our team to look into this

    Thanks,

    Abhinav
    Software Engineer, Adobe

  4. Cookie banner hides "click to sign" button

    The cookie banner hides the "click to sign" button. This has caused significant confusion for people trying to sign agreements as they aren't aware that they haven't completed the signature process. When I tell them they need to click the "click to sign" button they say they can't find it.

    3 votes

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    Under review  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sending another document

    After I send a document to be signed I can not click "send another document" as in previous versions of this website. I can only click "track Agreement" I have to go to home and then to apps and then "send for signature" its a real pain that didn't use to happen.

    3 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  6. Library Templates Auto Delete

    Is there a way to prevent library templates from automatically disappearing after 30 days? Would be nice if frequently used templates would remain visible in the document manager until the user chooses to delete/hide them. Otherwise I have to go digging for them in the search section each time I need to send a template. Hopefully an easy fix for such a brilliant company. thanks.

    2 votes

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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  7. Server Error

    Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
    Anand.Nair@ust-global.com
    The last time I attempted to resolve this issue with a separate email I didn't get a resolution.

    2 votes

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes

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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  9. Loss Document when laptop restarted

    My laptop restarted and I lost my Document...wonderful

    2 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  10. Required fields for Anyone

    I think there is a glitch in the "Anyone" fields. I am sending an agreement for signature by three people and making one field required, but fillable by anyone. I'd expect that means the document will be circulated and anyone can complete that field, but it won't be considered fully signed until/unless one of the signers completes the field. Instead, it's forcing me, as the Prefill party, to complete that field.

    2 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  11. 管理者権限を持っているのに、署名用の文章を送信する権限がない、と出る

    管理者権限を持っているのに、署名用の文章を送信する権限がない、と表示が出る
    基本的なロールの機能が正しく動作していない

    2 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unable to Assign and request signatures

    I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.

    1 vote

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    Need Info  ·  0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bulk replace CC for forms and templates

    After setting up many forms and templates a person in the CC field has left the business. WE have to go through all the forms one by one to replace the person. Very annoying, costly and time consuming.
    We require function to replace a person throughout the system in CC fields on templates. and webforms.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unable to progress request

    It not allowing me to request a signature.

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Ruben,

    Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
    Thanks,
    —Robert

  15. disappointed

    very slow and crashes so often then cant reopen

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fehler in Sign

    Adobe Sign funktioniert seit dem 12.03.2021 nicht!

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  17. Error

    Hallo Ich habe ien Problem mit der Online Version.
    Ich bekomme folgenden Fehler.
    siehe Anhang

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  18. PROGRAM DOESN'T WORK

    WHAT THE , I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  19. Server error - and you're closed?!?!?

    I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  20. Send for signature not working

    I’m logged in, hit “get app”, under “sign” for the ability to share a doc. For a Clint to sign... nothing happens. This is after already having a version of that app on my phone, installed and having to sign in twice.

    1 vote

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
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