Skip to content
← Share your feedback on Acrobat DC

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Feedback for Document Cloud Web

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

538 results found

  1. Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues Dear Adobe Acrobat Support Team, I hope this message finds you well.

    Subject: Urgent Support Needed for Adobe Acrobat Subscription Issues
    Dear Adobe Acrobat Support Team,

    I hope this message finds you well.

    I am writing to seek urgent assistance with my Adobe Acrobat services. I am subscribed to the Adobe Acrobat plan, paying €12.99 per month, which includes the feature to edit PDF documents. However, since Friday, your services have not been functioning at all.

    I am unable to load or display any PDF documents, which has completely halted my work since Friday. I need to understand the reason for this issue and request an urgent resolution.

    Attached, you will find…

    3 votes
    18 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  2. let people use e-sign

    I used the E-sign yesterday, and now it wont work. We pay for adobe and other things from our company, so i dont understand why we cant use your E-sign system..

    3 votes
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. Complaint Critical Data Loss After PDF Editing on iPad (Acrobat App)

    Urgent Complaint – Critical Data Loss After PDF Editing on iPad (Acrobat App)

    Dear Adobe Support,

    I am writing to express my deep frustration and disappointment regarding a serious incident with the Adobe Acrobat app on iPad. On April 25, 2025, I spent over two hours carefully filling out a PDF form using various free text fields and annotations while being signed into my Adobe account (Adobe ID: AE01322900059EDE).

    After completing the work, I tapped “Done” and exported the file to my Dropbox. To my shock, I discovered that all my extensive free text inputs – had completely disappeared. Only…

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  4. Date of signatures

    I've noticed recently that, when I send a document out with a date request, the date is then not carrying through when the document is returned to me, i.e. not the date stamp on the signature, but if I ask someone to separately date the document, then the dating function isn't working.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Richard,

    We are sorry you are encountering some trouble with Request e-signatures. Could you please help us sending us a screen shot or a video of the issue you are facing? So we can triage it with specific steps.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  5. Contact records for further use

    Hi, I suggestion we can add our contacts. Si we don't have to enter each contact for signature every single time. Also, the sign platteform is buggy, I had to start over 5 times!!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello Charles,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team

  6. Flaw in Full Name Field

    The esign Web Form widget is having a glitch. When you add the Name field from Signer Info, the field itself adds and looks fine. Once you save, the field disappears. It needs to be fixed. I was able to get around it by adding a text field, but that is not a required field so it does not replace the required Full Name field.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  7. Improve the e-sign feature

    Why does a perfectly prepared PDF document that looks good turn wonky with missing data when it is sent out for a signature?

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminAnonymous (Admin, Adobe) responded

    Hello,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document before and after were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web Team


  8. Update your help docs

    Please update your help docs for the new Adobe Sign (which is terrible by the way). I just need a document to be initialed and you won't let me do it ... why? Your help docs suggest clicking an 'advanced editing' button to allow for this, but there isn't one with the new system.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Duncan,

    Thank you for your suggestion! We are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  9. Make instructions clear and updated.

    Yo, why is your product so difficult to use? Come on, I'm wasting so much time.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  10. Adobe certified signatures in network environment

    When adding a certified digital signature to a pdf saved in a networked folder, the pdf often sends an error that the pdf is open by another user and can't be saved even when there is no other user. The pdf must be saved to a local folder and copied to the network and overwrite the file in order to save it. Bluebeam does not have this issue, suggesting it is a problem with Acrobat.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  11. Templates won't Load, for DAYS

    Templates are cumbersome to send, if they will even open. Super frustrating to need to send a document for signature and it won't load

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Shawna,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, would you please give us more information? Like, if this happens every time or only with specific files?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. Delete Webforms

    I should be able to delete webforms. I should be able to change email to addresses after being created.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Kyle,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. At the moment we can only either hide or disable Web Forms, but since we are always looking for ways to improve we will definitely consider your request.

    Sign in Acrobat Web Team

  13. Please debug Adobe e-sign

    Adobe e-sign is a hot mess... no other way to put it. Between the client Acrobat form editor and the online version of e-sign template creation tool and e-signature tool, none of the field roles persist. This whole e-sign app needs to be better validated.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  14. can't access document

    You could improve your product experience by making help available. I am unable to open an e-sign document shared with me, and my only option for help under "Contact us" is an automated text/reply engine that has only a few canned responses, none of which pertain to my issue.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  15. feedback for esign

    I am very unsatisfied with this product. Took me over an hour and the use of a YouTube tutorial to figure out how to use the esign feature. If I am paying for a product, I expect it to be user-friendly.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Susan,

    We are sorry you are having trouble with this feature. Could you provide more details about what could we chance to improve your experience using e-sing?

    Thanks,

    Sign in Acrobat Web Team

  16. Bug - text box cuts off last letter

    Bug = when I add a text box > insert some text > export PDF > the text box cuts off part of the last letter. Workaround I always have to do is add a few spaces at end of text box.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Phillip,

    We are sorry you are experiencing trouble with this feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you please add a picture or a video to see the specific workflow?

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  17. 100 page limit

    Why is the product limited to a maximum of 100 pages when inviting someone to e-sign a document?
    This is extremely unhelpful and means i'll have to consider other applications to obtain digital signatures.

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Tom,

    The limitation of a maximum of 100 pages when inviting someone to e-sign a document is a part of the transaction limits set by Adobe Acrobat Sign. These limits are designed to ensure optimal performance and accommodate normal usage volumes. Specifically, the page limit per transaction is set to 100 pages for most service levels, such as Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business).

    This restriction helps maintain the efficiency and reliability of the e-signature process by preventing excessively large documents from causing delays or errors during the signing process.

    To remove the 100-page limit when inviting someone to e-sign a document, you would need to upgrade your Adobe Acrobat Sign plan. The page limit per transaction varies depending on the service level of your account. For most standard plans like Acrobat Standard, Acrobat Pro, and Acrobat Sign SMB (Small Business), the limit is set…

  18. Can't Edit Adobe Web Forms Pages

    Hi, we have been using adobe Web Forms for over a year now and can't complain except we hope there is a way to edit its pages. We hope you can go in to an existing web form and add, remove pages of it.

    Currently, yes you can edit a web form but only the text, signature fields etc. and not the pages.

    We have application forms (onboarding forms) that have 30 to 40 + pages that are constantly changing due to policy changes etc. What's happening is that once they are created and need changes, I cannot add, remove…

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Under review  ·  AdminJose Carlos Lozano (Admin, Adobe) responded

    Hello Alver,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

    Sign in Acrobat Web Team

  19. Thank you so much

    Thank you so much for this free feature of E-Sign. Thank you so much!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?

  20. FIX YOUR APPS

    Your software is *. When I open Adobe Sign the app goes to some stupid web based acrobat that can’t open any files and is useless. For the amount of money I spend on your service it should not be this idiotic or frustrating. FIX YOUR * SOFTWARE!!!!!

    1 vote
    0 comments  ·  Fill & Sign  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Harold,

    We are sorry that you are having issues with this feature. Could you provide more information about it? For example what are the steps you usually do to trigger it, the type of file that you are using, also any screenshots or video will be really useful.

    Thanks,

    Sign in Acrobat Web Team

← Previous 1 3 4 5 … 26 27
  • Don't see your idea?