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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. Let me delete my own **** files!

    I CAN'T EVEN DELETE A FILE IN DC THAT I CREATED!?!?!?!?!?! THE WORST!!!!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can't edit, assign new permissions, or do literally anything, with a document that was authored, assigned, and released by myself. You suck!

    Let me get this straight.... I received a partially-executed agreement from my direct report. I assigned the entry fields (one-by-one...ugh!) because your template tool basically is inoperable. But because I have a typo in the first signatory's email address, I have to trash the whole thing!? Well, not always, says adobe. Okay, but I'm the first signatory, this is MY document for MY program in MY department, but I can't edit the signatory to be myself? WTF is that about. And now that adobe sign tools blew it on this agreement, I have to set up the form anew. But…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adobe sign UX is the worst of any Saas in digital media. Worse than Zoho!

    Your UX for the adobe sign and distribute tools is the worst of any SaaS in digital media today. Where to start, you ask? I would challenge you to create a form, like any form that any company producing any product would routinely submit for fills and approval, and try disseminating that. Typo in one of the email designees? You're ******. Want to create a template on the blank version of that form so you don't have to assign every entry field one-by-one? Advertised, but false. How about...try to assign more than one entry field to a single signer at…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Uploaded Image get's wrongly trimmed

    I was trying to sign the form with an image of the signature but for some weird reason the picture get's trimmed all the time on the side. And half of the signature gets lost...

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Nathan,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    What file format did you upload? Size of image file? What browser are you using?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  5. uploading documents always gets stuck

    I hate acrobat online. It ALWAYS freezes when I am trying to upload a document to request a signature from a client. This has cost me so much time refreshing and it messing up each time until the 10th time is the charm. So annoying please fix.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    How big is your file (size, number of pages, file format)?

    Is it possible for you to share the image file so we can investigate?

    Thanks in advance,

    Adobe Sign Team

  6. Signature too small

    Too small signature on returned document makes this product unusable. Please let me know if there is a fix.
    Thank you.
    Bruce Wigle
    brucew@mdwpa.com
    407-644-9801

    2 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bruce,

    Thanks for your feedback. Could you please provide some more details to help us understand the problem.

    Did you use Request Signatures to request someone else to sign? Or did you use Fill and Sign to sign it yourself? Did it happen to all documents or just some? Is it possible for you to share the documents with us so we can investigate?

    Thanks,
    Adobe Sign Team

  7. Waste of Time

    I absolutely detest one aspect of Adobe. I hate (but can live with) the fact that I am prohibited from having Adobe active on more than 2 devices at any one time. What I detest is that when I open a PDF from the device that is not active, it tells me it must shut down!!! Why not just tell me to deactivate another device, send me to a log-in page to select a device to deactivate? Then I wouldn't have to open Adobe, log-in, deactivate a device, then reopen my document. What a waste of time!! This is such…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?

    Thanks,
    Adobe Sign Team

  9. Aggreged. use cases seem very short sighted on Adobe Fill and Sign.

    The document detail is nice to have but poorly implemented.

    I should be able to click on a document but not have the side bar open and close each time. This is annoying as ****.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Agreed. Should be able to delete the document if wrong as well. Sent to wrong person, etc.

    Why can't we cancel an incomplete agreement in adobe sign?

    Seriously why? There are times in which you may have made a mistake in the prefill and you don't want the document to be complete by the client.

    I don't get your use cases on this. You'll never complete with docusign with incomplete thinking and use cases.

    Definately not ready for prime time.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Derek,

    You should be able to cancel an incomplete agreement from the right hand panel when you have the agreement selected or opened. Depending on the state of the agreement, you can find them in one of these sections: In progress, Waiting for you, and Draft. (please take a look at the attachment)

    Please let us know if it’s not working for you.

    Thanks,
    Adobe Sign Team

  11. Unable to fill & sign on password protected pdf

    Unable to use "Fill & Sign" feature on password protected file. While I'm able to view the pdf.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. loosing templates

    my template keeps disappearing

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bulk-change fillable fields on a document or template

    Make it possible to bulk-change fields on a signable form/template.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. Type-fetch Error

    Encountering a type-fetch error! Will not download or save documents!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. IT issue

    Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. The basic functionality of your service doesn't work

    All changes I've made to the document disappear when I go to download

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bad help experience

    I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. DC storage seems incomplete/non-obvious

    For some reason, the documents I send for signature using documentcloud.adobe.com don't ever show up in my "Your Documents" folder - either before or after they are signed. Since I have to upload them from Acrobat DC in order to send them for signature, why don't they automatically appear in the Document Cloud "Your Documents" section?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. I keep trying to sigh it

    I keep trying to sign

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Need help on Signature Account Settings

    Hi, I do not want adobe to send out signed & filed emails with the signed document after all have signed. How do I fix this, I understand that it is possible.

    https://community.adobe.com/t5/adobe-sign/is-it-possible-not-to-get-a-signed-pdf-as-an-email-attachment-once-the-form-is-signed/m-p/8206629

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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