Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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New Adobe esign post Classic has changed dramatically - bad UX - bring back Classic
Terrible new upgrade on UX. As a product manager I had to give you feedback and this is the only way I can find to do it. Filling an agreement from template didn't save (even when asked to) and I could only read what I added after hovering over the boxes. Also it jumped around horrendously. Bring back Classic - it worked
1 vote -
In person signature function SUCKS!
The in person signature function is nothing short of terrible..
Every time we try collect signatures we have to go through the process twice with the client. Makes the sales process clunky amd unprofessional. Essentially, we select the template once, only to be met with the “the page you’re trying to access is invalid”. Then, we start again and amazingly it works. The exact same form…. Please see attached image which shows the frustrating image I’m met with daily.
If I hadn’t already uploaded all our agreements as templates I’d have cancelled this service weeks ago. Eventually I will, but…
1 vote -
Label feature
I want to be able to label my agreements and search by my labels
1 vote -
Fill & Sign Bug
It appears that something has changed recently, or Fill & Sign has a bug. If I use Fill & Sign, save, then come back later to finish the document. The fields that I've populated are now read-only. In the past, I could still use Fill & Sign to complete the document and go back to previous filled fields and fix typo's and incorrect data.
1 vote -
URL
อนุรักษ์แก้วสนั่น
1 vote -
Auto capitalization and spell check
I think auto capitalization and spell check should be added to fill boxes
1 vote -
PDF shared cloud editing still doesn't work
Why are PDF forms so awful? I have to remake PDF forms in Word or Google Docs so that I can have a shared for the form.
10+ years of clouds services and Adobe still is miles behind everyone on shared doc editing. It's mind blowing.2 votes -
where is my e-signature certificate
what has happened to my electronic Signature? I don't get the Certificates any more. Why not? It means the E signature is not valid.
2 votes -
Wording on last two steps of Signature request
We are finding that the wording of the last two steps, Finish (2nd last) and then Tap to Sign (last) is confusing to our clients as they are not progressing past the Finish step, which is understandable. We think changing the wording on these steps would be far more practical and less confusing.
1 vote -
NO PUEDO MANDAR A FIRMAR DOCUMENTOS DESDE MI CLOUD
NO PUED ENVIAR A FIRMAR DOCUMENTOS
1 voteHi Mauricio,
You have multiple profiles linked to your ID; however you can only send documents with Adobe Sign when you logged in with one of the profiles.
Please let us know if you need more information or help.
Thanks,
Adobe Sign Team -
Date field not working properly when Polish user interface is set.
Date field not working in Polish Acrobat Reader DC, Acrobat Pro 2020, Acrobat Pro DC and probably many others similar to those mentioned here. Calendar does not pop up after clicking on date field when user interfaces language is Polish. When user interface language is set to English date field work properly.
1 vote -
loss of features make product unuseable
this application is even more problematic today than it was yesterday, which was bad enough. Now i can't email my file. What is going on????
I am not enjoying using this application. And once I did.
1 vote -
product fails to meet expectations
you had a good product and in the last month I have lost all the functionality. The latest is that I can't upload my pdf file.
I am ready to try DocuSign
1 vote -
111111111111
que pasa crm. Aixo me interesa em pots enviar mes informacio especifica. ?
1 vote -
complicated
searched high and low and can't find how to edit my signature. what a joke
1 vote -
Changes disappear from final document
When I go to share a link or download a copy, none of the changes are present. It's a web-based copy function.
1 voteHello Isobel,
Thanks for your feedback. Could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
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Bad
Unusuable. pages are overlapping at the bottom for no reason.
1 vote -
Horrendous UX on iPhone 13 pro
This app does not work at all on the new iPhone 13 pro. It worked better on my old XS. My account doesn’t stay logged in despite selecting “stay logged in.” The entire user experience for sending a template is not functional. I’m not sure how it could be this messed up. Nothing works, or zooms. You can’t see many of the fields. The email field populates the first half of one letter. The screen doesn’t rotate. Holy **** this is an absolute mess. I’m switching to DocuSign immediately. You guys really messed up. Bad
1 vote -
suggestion
Hi
first of all thank you for the product and the support.
secondly i would like to suggest the following :
1- adding a search option within the tabs of agreements (in progress, completed)
2- provide a notification mechanism as a chat or a button in the platform to send a request faster than the email
thank you1 vote -
Not intuitive in any way
I'm trying to sign and you don't have black ink for marking up and it's not intuitive to figure out how to sign.
1 vote
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