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Hi,
Sorry to hear about the issue you are facing.
1) Have you applied a latest patch of Win10-2004 after which you are facing this issue ?2) Could you confirm me the current version of Acrobat Reader DC that you have ?
3) Could you please do Help → Repair Installation and see if it fixes the issue ?
4) Could you please share a Screen Recording video of the issue that you face at ajain@adobe.com ?
Thanks
Ayush Jain
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