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  1. 13 votes

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    Justin H commented  · 

    Hi Sanchi,

    Thank you for replying to this feature request.

    I strongly agree with Joel's reply below. Note that his SharedScreenshot.jpg is obviously for a PDF and SharedScreenshot2.jpg is for an Office file. Having a third option for PDFs to "Open in app" is what we are looking for.

    We use Edge (we are migrating to Microsoft Edge before Legacy Edge no longer supported this March), Chrome, and Firefox. We do not use Safari (even on Macs) and we do not use IE since Microsoft is phasing it out. Having this feature in Chrome would be great.

    Finally, we are looking for the functionality you mentioned where opening an Office document from SharePoint (SP) in the corresponding app (i.e., opening a Word document in the local Word application or opening an Excel spreadsheet in the local Excel app), the local app knows the file is in SP just like Adobe Document Cloud does. When one of these files is saved, the changes are saved in SP.

    Let me know if you need additional information. I look forward to further updates on this request.

    Justin

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    Justin H commented  · 

    Being able to click on a document in SharePoint and OneDrive and have it open in the local Acrobat application, like the Microsoft Office files work, would be great! Adding each SharePoint site and your OneDrive account becomes tedious and unproductive when you have a lot of sites to add or every time you use a different computer. This is the biggest complaint I hear from my customers and when talking to others in IT.

    Thank you in advance for considering this request.

    Justin H supported this idea  · 
  2. 2 votes

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    Justin H supported this idea  · 
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    Justin H commented  · 

    1. "Enter Account Name" is misleading because people think they should enter their account name for Office 365/SharePoint instead of the SharePoint site name. This is how they think Acrobat will authenticate with SharePoint, which brings me to the next item.

    2. Relying on people to sign in to SharePoint from Internet Explorer (IE) with the stay signed in option selected to add a new site or to access an existing site already saved in Acrobat when the SharePoint authentication in IE has timed out causes the problem described above.

    3. Finally, it is not clear what the URL should be. It should be just the URL path to the site (e.g., https://contoso.sharepoint.com/sites/Accounting) without a page name (e.g., home.aspx).

    Clarifying the label for the site name entry field, changing the authentication method, and clarifying what the URL should be would help people with the OP's bug request.

  3. 8 votes

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    Justin H supported this idea  ·