Mike

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    Need Info  ·  10 comments  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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    Mike commented  · 

    Got a similar situation got a employee who is unable to use the request for signature on her desktop app. Have done the following

    - checked for Adobe updates.
    - repaired adobe already
    - uninstalled and reinstalled it.
    - still no avail. Screen is just white after hitting request for signatures.

    only way could get it working by signing into adobe on the web browser. This is just consider a workaround not a proper fix.
    https://secure.na1.echosign.com/public/login

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