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1. [Bug report] Unable to locate the Paper Capture recognition service under Acrobat DC Pro

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   6 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Delete…  ·  Admin →
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   Under review  ·  Lovekesh garg responded

   Please run Acrobat Cleaner, reinstall Acrobat and then copy the files from the Paper Capture folder to the plug_ins folder.

   You can found Acrobat cleaner at http://labs.adobe.com/downloads/acrobatcleaner.html

   You can also go to the link for more details
   https://forums.adobe.com/message/7620746#7620746

   Thanks.

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   Vaclav Hnizda commented  ·  Feb 11, 2022  ·  Edit…  ·  Delete…

   Thanks to the comment below! Copying the files 2 both PayerCapture folder and plug_ins folder did the trick for me.. Copying just to the one folder was not enough.

   I tried so many times before that to reinstall and also use Adobe cleaner and even manually remove all files after uninstall and none of the before effort worked. I guess it really is a matter of the right files in the right place.

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