AdminLovekesh garg (Admin, Adobe)

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  1. 3 votes
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    8 comments  ·  Acrobat for Windows and Mac » Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Hi Don,

    There are 2 properties in tag property dialog of tags
    1. ‘Type’ attribute in ‘Tag’ tab and
    2. ‘Container’ attribute in ‘Content’ tab
    Mismatch you seeing is because values in these attributes are different.
    If we change the value of 2, it will not update the value of 1. So you are seeing this mismatch.
    Please correct these values in the PDF.

    Thanks.

    AdminLovekesh garg (Admin, Adobe) commented  · 

    Hi Don,

    You can use https://cloud.acrobat.com/send to share the file.
    Also please share the OS details and Acrobat version to see where this issue is.

    Thanks.

  2. 2 votes
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Hi Andy,
    Thanks for reporting your concern. We have logged this feature request.
    We will update you when this request is prioritized and implemented.

    Thanks.

  3. 2 votes
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    0 comments  ·  Acrobat for Windows and Mac » Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) shared this idea  · 
  4. 7 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    I have raised Feature Request to the Engineering team. We will update you when this request is prioritized and implemented.

    Thanks.

  5. 2 votes
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    9 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bruno,

    Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.

    Thanks.

    AdminLovekesh garg (Admin, Adobe) commented  · 

    Hi Bruno,
    Can you please share the information asked below.
    Also, please share the full crash dump. You can use https://cloud.acrobat.com/send for the same.

    Thanks.

  6. 2 votes
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    Under review  ·  6 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Sorry for the issue you are facing. Can you please share some details to help us understand and resolve this issue:
    - Is this happening for all files scanned using Adobe Scan
    - Which Adobe product you are using on your Macbook(Acrobat or Reader)
    - Version number of Adobe product on your Macbook(You can check it from Acrobat>About Acrobat)
    - Version number of Adobe scan on your phone
    - Share a sample file where you are facing issue. (You can use https://cloud.acrobat.com/send to share the file)

    -Thanks

  7. 2 votes
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    We tried the same and its working fine. We are able to create a label using ctrl+B.
    Can you please share the Acrobat version and exact steps you are performing.
    Thanks.

  8. 4 votes
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    3 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    We have logged a bug for you. We will update you once, the engineering team will prioritize and fix it.
    Thanks.

  9. 1 vote
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    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    There is no such issue in latest Acrobat DC. Can you please share the Acrobat version number you are using.
    Please install latest update Help> Check for updates
    Thanks.

  10. 2 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Sorry for the issue you are facing. Can you please share following details:
    - Acrobat version you are using
    - Does it crash every time in this scenario
    - Please share the crash logs.

    You can use Adobe send to share the file
    - Open this link https://cloud.acrobat.com/send
    - Click on “Select files to Send”
    - Click link "Choose file from my computer" and Select the file
    - Click on "Add Files", if you have more files to add
    - Click on Create link and Share this link with us

    Thanks.

  11. 2 votes
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Sorry for the issue you are facing. I forward your concern to the corresponding team.
    They will get back to you.
    Thanks.

  12. 8 votes
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    Under review  ·  9 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Sorry for the issue you are facing. Can you please share following information:
    - Sample PDF files where you are facing this issue
    - Crash logs

    To create crash logs please follow these steps.
    1. Retry the scenario where Acrobat crashes
    2. Do not close the pop-up when Acrobat crash
    3. Open Task manager
    4. Right click on “Acrobat.exe *32” process and select ‘Create Dump file’
    5. It will create a log file in temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
    Open Run process (Win+R)
    Type %temp%
    Logs file will be available here with name "Acrobat.DMP" or "Acrobat(n).DMP" if there are other Acrobat dumps exist.

    Thanks.

  13. 2 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Can you please share the Acrobat details. Also, the time taken by Acrobat per file.
    Thanks.

  14. 2 votes
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    3 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Can you please share the exact steps where you are facing this issue.
    Also, share the screenshot for better understanding.
    Thanks.

  15. 1 vote
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Can you please share following information to help us identify the issue:
    - Is this Adobe Reader or Adobe Acrobat
    - Acrobat version number (Go to Help> About Acrobat)
    - OS detail
    - Screenshot of message you are getting
    - Scenario where you are seeing this

    Thanks.

  16. 2 votes
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    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Printing  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Please share the PDF file where you are facing this issue. You can use Adobe send to share it. Please follow the steps:
    - Open this link - https://cloud.acrobat.com/send
    - Click on “Select files to Send”
    - Click link "Choose file from my computer" and Select the file
    - Click on "Add Files", if you have more files to add
    - Click on Create link and Share this link with us

    Thanks.

  17. 6 votes
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    Started  ·  6 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    AdminLovekesh garg (Admin, Adobe) commented  · 

    Please follow the steps to share the file using Adobe send.
    - Open the link - https://cloud.acrobat.com/send
    - Click on “Select files to Send”
    - Click link "Choose file from my computer" and Select the file
    - Click on "Add Files", if you have more files to add
    - Click on Create link and Share this link with us

    Thanks.

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