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  1. 3 votes

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    Hi,
    I have shared your concerns to the Engineering team. We don’t have immediate plan for this but we have kept this in their radar and you may see it fixed in future releases.

    Thanks
    Rachit

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    Lovekesh garg commented  · 

    Hi Don,

    There are 2 properties in tag property dialog of tags
    1. ‘Type’ attribute in ‘Tag’ tab and
    2. ‘Container’ attribute in ‘Content’ tab
    Mismatch you seeing is because values in these attributes are different.
    If we change the value of 2, it will not update the value of 1. So you are seeing this mismatch.
    Please correct these values in the PDF.

    Thanks.

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    Lovekesh garg commented  · 

    Hi Don,

    You can use https://cloud.acrobat.com/send to share the file.
    Also please share the OS details and Acrobat version to see where this issue is.

    Thanks.

  2. 2 votes

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    Lovekesh garg commented  · 

    Hi Andy,
    Thanks for reporting your concern. We have logged this feature request.
    We will update you when this request is prioritized and implemented.

    Thanks.

  3. 8 votes

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    Under review  ·  Lovekesh garg responded

    We have a feature request logged for this. We will update you once Engineering team will prioritize it and fix it.
    Thanks.

    Lovekesh garg shared this idea  · 
  4. 13 votes

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    Lovekesh garg commented  · 

    I have raised Feature Request to the Engineering team. We will update you when this request is prioritized and implemented.

    Thanks.

  5. 1 vote

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    Lovekesh garg commented  · 

    Hi,
    Sorry for the issue you are facing. Can you please share some details to help us identify and resolve this issue ASAP:
    - Scanner details
    - Acrobat version
    - Scanner driver
    - Steps you are using to scan
    - Are you facing this issue every time

    Thanks.

  6. 3 votes

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    Need Info  ·  Lovekesh garg responded

    Hi Bruno,

    Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.

    Thanks.

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    Lovekesh garg commented  · 

    Hi Bruno,
    Can you please share the information asked below.
    Also, please share the full crash dump. You can use https://cloud.acrobat.com/send for the same.

    Thanks.

  7. 2 votes

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    Lovekesh garg commented  · 

    Sorry for the issue you are facing. Can you please share some details to help us understand and resolve this issue:
    - Is this happening for all files scanned using Adobe Scan
    - Which Adobe product you are using on your Macbook(Acrobat or Reader)
    - Version number of Adobe product on your Macbook(You can check it from Acrobat>About Acrobat)
    - Version number of Adobe scan on your phone
    - Share a sample file where you are facing issue. (You can use https://cloud.acrobat.com/send to share the file)

    -Thanks

  8. 3 votes

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    Lovekesh garg commented  · 

    We tried the same and its working fine. We are able to create a label using ctrl+B.
    Can you please share the Acrobat version and exact steps you are performing.
    Thanks.

  9. 6 votes

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    Resolved  ·  Lovekesh garg responded

    Closing this request as installing Acrobat is the solution for this issue.

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    Lovekesh garg commented  · 

    You are getting this message because you are using Adobe Reader. This functionality is not available there.
    Please use trial version of Adobe Acrobat having full functionality https://acrobat.adobe.com/in/en/free-trial-download.html

    Thanks.

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    Lovekesh garg commented  · 

    You can do this using Edit PDF tool of Acrobat.
    Open PDF -> Go to Edit PDF tool -> Select Image
    Now you will see all controls of image enabled in RHP under OBJECTS section.

  10. 2 votes

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    Lovekesh garg commented  · 

    Sorry for the issue you are facing. Moving your thread to installer category. The team will get back to you soon.
    Thanks.

  11. 1 vote

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    Lovekesh garg commented  · 

    Sorry for the issue you are facing.
    Can you please share the details where did you get this link. Please share the source where this broken link available so that we can update it.
    Thanks.

  12. 1 vote

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    Lovekesh garg commented  · 

    Hi Mike,
    You can still select all instance of search results. This functionality already exists. Please follow these steps:
    - Search a string in advance search window
    - Press Ctrl + A to select all instances
    - Deselect the first row(PDF name)
    - Press enter

    It will select all the instances now. Please feel free to post your queries here.
    Thanks.

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    Lovekesh garg commented  · 

    Thanks for raising this feature request. This is the as designed functionality as of now.
    Whenever we search any string, it will list down all the instances of this string. And select 1 of these(next to current page).
    If it highlights all instances, it would be difficult to figure out which one is selected.

    Also, you said this used to select all earlier. Can you please confirm in which Acrobat version you saw this feature.
    We will analyze it and raise a feature request for you.

    Thanks.

  13. 4 votes

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    Lovekesh garg commented  · 

    We have logged a bug for you. We will update you once, the engineering team will prioritize and fix it.
    Thanks.

  14. 1 vote

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    Lovekesh garg commented  · 

    There is no such issue in latest Acrobat DC. Can you please share the Acrobat version number you are using.
    Please install latest update Help> Check for updates
    Thanks.

  15. 1 vote

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    Lovekesh garg commented  · 

    You can still do this.
    Go to Tools> Organize pages
    Hover over any page thumbnail, there will be option to rotate it Clockwise/Anticlockwise
    Also, there are symbols in the toolbar for the same.

    Thanks.

  16. 2 votes

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    Lovekesh garg commented  · 

    Sorry for the issue you are facing. Can you please share following details:
    - Acrobat version you are using
    - Does it crash every time in this scenario
    - Please share the crash logs.

    You can use Adobe send to share the file
    - Open this link https://cloud.acrobat.com/send
    - Click on “Select files to Send”
    - Click link "Choose file from my computer" and Select the file
    - Click on "Add Files", if you have more files to add
    - Click on Create link and Share this link with us

    Thanks.

  17. 4 votes

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    Lovekesh garg commented  · 

    Sorry for the issue you are facing. I forward your concern to the corresponding team.
    They will get back to you.
    Thanks.

  18. 1 vote

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    Lovekesh garg commented  · 

    Hi, Sorry for the issue you are facing. Can you please add a screenshot highlighting the link which is not working with the URL. As there is no such option “aide au choix” on the link you shared.
    Thanks.

  19. 12 votes

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    Lovekesh garg commented  · 

    Sorry for the issue you are facing. Can you please share following information:
    - Sample PDF files where you are facing this issue
    - Crash logs

    To create crash logs please follow these steps.
    1. Retry the scenario where Acrobat crashes
    2. Do not close the pop-up when Acrobat crash
    3. Open Task manager
    4. Right click on “Acrobat.exe *32” process and select ‘Create Dump file’
    5. It will create a log file in temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
    Open Run process (Win+R)
    Type %temp%
    Logs file will be available here with name "Acrobat.DMP" or "Acrobat(n).DMP" if there are other Acrobat dumps exist.

    Thanks.

  20. 2 votes

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    Lovekesh garg commented  · 

    Can you please share the Acrobat details. Also, the time taken by Acrobat per file.
    Thanks.

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