Acrobat for Windows and Mac

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  3. Why the feature is needed

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  3. Environment (OS, other related application versions, etc.)
  4. Expected result
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  1. Acrobat randomly crash after scan

    Acrobat is quite unstable when it comes to scanning documents.

    The scanner in this scenario is Dell B1265DFW Mono MFP

    Here is the crash log

    Log Name: Application
    Source: Application Error
    Date: 10/4/2017 5:38:37 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: zonigethee
    Description:
    Faulting application name: Acrobat.exe, version: 15.6.30355.44268, time stamp: 0x599eb1bc
    Faulting module name: Scan.api, version: 15.6.30352.41391, time stamp: 0x597f8e3d
    Exception code: 0xc0000005
    Fault offset: 0x0005e9df
    Faulting process id: 0x810
    Faulting application start time: 0x01d33d6166449adc
    Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
    Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\plug_ins\Scan.api
    Report Id: 94499e3c-26c6-4989-8c41-45d6c0e327fc …

    1 vote
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      0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
    • OCR automation (cloud API or SDK)

      As a preprocessing step for our document analysis technology, we need to OCR hundreds of document scans. Since we need not only the recognized text, but also font information and text position, your OCR technology as integrated into the Acrobat DC provides the best quality for our needs, but unfortunately, there seems to be absolutely no possibility to automate the OCR process? Your mobile app seems to access some cloud api, since there you can make a picture with your phone and get the OCRed PDF within seconds from the Adobe servers, but the API is not public (at least…

      2 votes
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        0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
      • Fix requested: Scanning with HP Pagewide MFP 577dw only allows native interface

        Adobe only allows the use of the native interface for the HP Pagewide MFP 577dw. The HP Native Interface is clunky, won't save default settings, and has trouble scanning multipage with automatic document feeder. Adobe worked flawlessly with previous printer. Can you please fix? Thanks!

        2 votes
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          0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
        • add Arabic language for ocr

          add Arabic language for ocr

          1 vote
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            0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
          • Please add tamil language in OCR

            Kindly add tamil language support in ocr and other tools

            1 vote
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              0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
            • Bug:Acrobat aborts when I do File -> Create -> PDF from scanner

              How to invoke crash: Open Acrobat. Select File -> Create -> PDF from scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. After the second page has been scanned I get messages "optimizing", "converting to searchable image exact", "optimizing" and then error dialogue "Adobe Acrobat DC has stopped working".

              How to avoid: Open Acrobat. Select Tools -> Create PDF -> Scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. Once I have scanned via the Tools menu path, I can scan successfully using the File menu path that failed…

              1 vote
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                0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
              • Shortcut for Create PDF from Scan

                Create shortcut on Home page to "Create PDF from Scan". A lot of users primarily use Acrobat to create pdfs from paper. It shouldn't take 4 mouse clicks to get this done. Also, there is now no way to use keyboard shortcuts to effect a scan. Alt-F-R-S is as far as one can go because the new blue Scan button does not have a keyboard shortcut.

                1 vote
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                  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                • Deskew only works with compression on

                  I'm trying to deskew a PDF in Acrobat Pro DC, but it will only work when compression is on at the 3rd lowest setting.
                  When trying to go higher or turn compression off the deskew fails.

                  PDF is attached and also here:
                  https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D0B4cPyQRFPy9JdkFJYjljbmlWcWs

                  Settings attached as image.

                  Acrobat Pro DC v. 2017.012.20098

                  Is this a bug or a feature? :-)

                  1 vote
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                    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                  • OCR for Bengali Script or Text

                    The History behind the 'International Mother Language Day' related to the 'BENGALI' Language. More than two hundred and fifty million people communicate with BENGALI language.kindly consider the need of the feature for BENGALI script. Thank you Adobe
                    https://en.wikipedia.org/wiki/Bengali_language

                    1 vote
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                      0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                    • Acrobat Pro XI crashes during scan

                      A patch is urgently needed for Adobe Acrobat Pro XI and DC to overcome Windows' misbehavior vs. Acrobat after the latest update. Acrobat crashes during scan under Windows 10 latest update, often when one scans the first page, but sometimes only after one page or maximum two. I verified that by installing a fresh Windows 10 Enterprise, checked that Acrobat works; then Windows 10 was updated to the latest version and Acrobat scan stopped working on TWO different computers.

                      2 votes
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                        7 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                      • Scan fails when scanning from "Configure Predefined Settings" dialogue.

                        If I press the [big blue scan button] from the "Configure Predefined Settings for:" dialogue, the scan fails, if I have modified the preset [without saving] before scanning.

                        If I save the modified settings, then scan from the previous page ["use a predefined scan setting"], it works fine. There are similar issues on the "Known Issues" page, but not quite the same as this. I'm using Windows10 64bit Canon TWAIN driver for Canon DR-C225 scanner. All software upo to date. Thanks in advance!

                        1 vote
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                          0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                        • Scan Cancelled

                          Adobe DC suddenly stopped scanning documents ... Error Message "Scan Cancelled" .. and done ... What is my monthly subscription for if the product is so finicky in operation?

                          1 vote
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                            2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                          • Adobe Acrobat Pro XI vs. Adobe Acrobat DC

                            Can we get the Acrobat XI version of the Scanning stuff back? This multiple page setup in order to get to scanning a document is horrendous. When you update things, try to avoid bloating them into more steps, more bells and whistles that are just eye candy and do little to enhance anything....I like when we go update and find out that the newer version has less garbage on it, less junk added to it for overall performance gain instead of the industry standard of new versions = more bloated programming = less productivity and horrible GUI - Why does…

                            4 votes
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                              3 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please add Bengali language support for OCR

                              With over 250 million speakers, Bengali is the seventh most spoken native language in the world. Unfortunately there is no Bengali language support for OCR in Adobe Acrobat Pro. It would be extremely helpful for Bengali language community if Bengali is added in OCR. Thank you.

                              1 vote
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                                Under review  ·  0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                              • crashes when scaning multiple pages

                                crashes when scaning multiple pages

                                2 votes
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                                  Under review  ·  6 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                                • Review recognized text fails to fix ocr text and alters visible text

                                  There are several issues with the "Review recognized text" feature. It fails to update the ocr text when a correction is made. It replaces the selected visible characters with nonsense ones.
                                  After pressing the "close" button all of the recognized text becomes invisible.
                                  To see this problem open the attached file and open the "correct recognized text" feature. Select "Review recognized text" and double-click on the word "TRAINMASTER" in the upper left of the page. It will not allow you to manually correct this.

                                  I'm using Microsoft Windows 10 Enterprise and Acrobat Pro DC version 15.17.20050.61080

                                  1 vote
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                                    Under review  ·  3 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                                  • OCR Japanese (maybe other language, too)

                                    This is a bug report.

                                    In macOS,
                                    'language' of application and OCR language have to be the same.
                                    Otherwise it won't work.

                                    In Windows,
                                    this bug doesn't exist.

                                    Details are discussed as following.
                                    https://forums.adobe.com/thread/2353148
                                    https://forums.adobe.com/thread/2353145

                                    1 vote
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                                      7 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Bug: Adobe Acrobat Pro DC for which I pay money does not work properly i.e. PDFs that DO HAVE at least two layers are never shown.

                                      Scanned PDFs that are made searchable and editable DO HAVE at least two layers, but my Adobe Acrobat Pro DC does not show the layers when I click on the layers icon. I really want to talk to a human being of the Adobe REAL support team and have this issue fixed - I tried the chatting - it is useless!!! Please give me the opportunity to talk to a real ADOBE support person!!! I pay a lot of money every month and this issue is going on since quite a while!!! I have attached an example of a file…

                                      1 vote
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                                        1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Option to eliminate words with mixed number and letters in OCR

                                        Provide a check off that functions to prevent the OCR from mixing numbers and symbols in words.
                                        For example: Custodian should not be read Cu&t0d1an - only letters should be recognized in words.

                                        1 vote
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                                          1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
                                        • OCR in 2 languages. I index everything. Currently I have to hold two copies of files containing (for example) Chinese and English.

                                          OCR in 2 languages. I index everything. Currently I have to hold two copies of files containing (for example) Chinese and English. A related issue is papers with special symbols. Lots of technical papers in English use Greek-letter symbols. Acrobat does an amazingly good job at reading Classical Chinese characters (slow, but worth the wait). If it can handle that, it ought to be able to handle multiple alphabets.

                                          1 vote
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                                            Under review  ·  2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
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