We share the same concerns for the exact same reasons. Our users are asking if we can move to a different product because it is annoying and can be problematic if the login process does not work consistently. As we integrate Okta SAML for the authentication piece, some users have issues properly logging in every time and get frustrated. The entire login process can take a number of click through screens just to open a PDF on a laptop when they are normally working from their office or home PCs.This is worse if they are trying to work offline.
We share the same concerns for the exact same reasons. Our users are asking if we can move to a different product because it is annoying and can be problematic if the login process does not work consistently. As we integrate Okta SAML for the authentication piece, some users have issues properly logging in every time and get frustrated. The entire login process can take a number of click through screens just to open a PDF on a laptop when they are normally working from their office or home PCs.This is worse if they are trying to work offline.