Skip to content
← Share your feedback on Acrobat DC

Settings and activity

1 result found

  1. ERRORS: Links in PDF made from Word

    14 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Acrobat for Windows and Mac » Creating PDFs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your patience. We have investigated this issue and found that this has broken with a recent Office update and would require a fix from Microsoft. 

    This has also been raised on Microsoft fourms in several threads and acknowledged and it seems they are investigating this issue. Please follow these threads for updates.

    https://answers.microsoft.com/en-us/msoffice/forum/all/cross-references-and-toc-in-word-do-not-work-when/712d50ee-e8dc-4266-9810-bb2d20dcc2c3

    https://answers.microsoft.com/en-us/msoffice/forum/all/when-i-export-a-word-to-pdf-the-table-of-contents/66421104-a501-4b1c-851e-86cd25744e4c

    https://answers.microsoft.com/en-us/msoffice/forum/all/exporting-hyperlinks-to-pdf-from-word/4b792dc6-b045-46f2-88c4-9d94125fbeb8

    https://answers.microsoft.com/en-us/msoffice/forum/all/cross-reference-links-eg-table-of-content-table-of/181567c4-6cfe-4749-923e-452c75ba0c5f

    As a workaround, please revert to older version of Office to make links work.

    Thanks

    Tanvi

    An error occurred while saving the comment
    Kent Snyder commented  · 

    Another workaround is that uploading the Word Document to the Adobe hosted online PDF generator seems to work perfectly creating the hyperlinks, even though the plugin seems to not work.