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  1. 2 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Thanks for sharing your feedback. This is an expected behavior since the image is not actually an image but a linked file. So the shadow/ghost image distinguishes the linked image from a normal static image. Hope that resolves your concern.

    Thanks
    Tanvi

  2. 3 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Sorry for your sub-optimal experience in creating PDFs from Word. To help us understand the issue better, please share following details:

    1. Office and OS version (Windows/Mac)
    2. Steps you are doing to export PDF from Word file in which crash is observed.
    3. Is this file specific? If possible, please share sample file with us.

    Thanks
    Tanvi

  3. 1 vote

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    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Can you please share following information:

    1. OS, Office and Acrobat version.
    2. Steps you are doing to create PDF?
    2. Is this issue happening with all files or particular file?

    Thanks
    Tanvi

  4. 5 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Is your file size exceeding 100MB after embedding fonts?

    Thanks
    Tanvi

  5. 2 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Can you please share a sample document exhibiting the issue you are facing?
    Are you referring to Track changes settings in Word?

    Thanks
    Tanvi

  6. 13 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Link creation is Acrobat Word PDFMaker addin file for Mac Office. It helps to create better quality PDFs with links, tags, bookmarks and via Document Cloud service.

    Thanks
    Tanvi

  7. 2 votes

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    Hi

    Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
    Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?

    Thanks
    Tanvi

    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    We tried this out at our end but couldn't reproduce this issue with Excel files on OneDrive. Would it be possible for you to share some test files with us?

    Thanks
    Tanvi

  8. 3 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Which Acrobat version are you using?
    Is it Windows or Mac?

    Thanks
    Tanvi

  9. 1 vote

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Thanks for reporting the issue. Can you share a test file with us with which this issue can be seen?

    Thanks
    Tanvi

  10. 4 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    We currently do not support internal links in the PDF.
    However, we have taken your request and added it to feature backlog which will be prioritized based on other items.

    Thanks
    Tanvi

  11. 1 vote

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    Hi Keith

    Given other high priority items, we have decided to not fix this issue.
    As a workaround, you can un-check the preference to upload to Document cloud and convert the file locally itself.
    Here are the steps:

    Open Acrobat
    Go to Tools > Create PDF > Single file
    click on “Select a file”
    In the file picker dialog, select the Word file and uncheck the preference " Use Adobe Create PDF cloud service"
    click on Open

    and then create the PDF

    Hope this helps!

    Thanks
    Tanvi

    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi Keith

    We haven't been able to look into this issue yet due to other high priority items. However, we have taken your feedback on the workaround and we will keep you updated with the progress.

    Thanks
    Tanvi

  12. 5 votes

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    Planned  ·  mrraj@adobe.com responded

    Thanks for raising your concern, this is know issue and we are working on it.
    Will keep you posted.

    Thanks,
    Mridula

    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi John,

    Can you please share the .msg file and issue screenshot to understand the issue?

    Thanks,
    Tanvi

  13. 4 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Thanks Varun.

    We will check on our end and get back to you in case of any more queries.

    -Tanvi

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    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Please check and update your Acrobat as your version is very outdated.
    Also, Acrobat 10 is End of Life and there would be no future updates.

    Thanks
    Tanvi

  14. 1 vote

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi Suzie

    Please refer my earlier comment.

  15. 26 votes

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    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    How would you like the feature to work? When selecting multiple pdf's to combine I'd like adobe to arrange them in order of selection (Based on which item was selected first). Nitro PDF does that.

    Why is this feature important to you? It saves time when you extract pages from emails and you select each in an order you want them to be combined. Otherwise you end up dragging each selection to arrange while creating the binder.

  16. 41 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi Russ

    If you want to eventually create a Portfolio of PDFs created from various sources like web page, Word file etc., you can do so in a single workflow only without creating multiple redundant PDF files. You would need to check the "Save As PDF Portfolio" options provided in the Combine Files > Options dialog.

    Thanks
    Tanvi

  17. 2 votes

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    An error occurred while saving the comment
    AdminTanvi Rastogi (Lead Software Engineer, Adobe) commented  · 

    Hi

    Please check with latest Office update. This has been fixed by Microsoft in their latest update.

    Thanks
    Tanvi