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    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

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    Carol Pressley commented  · 

    I have the same problem as well. My version is 2023. When I split by bookmarks, I need to adjust output options. For the first time I adjust it, it won't go back to the split button. Then, I need to choose to split again and adjust output option for the second time. This time, files split by adding part name instead of bookmarks. Then, I have to repeat the previous actions again (total 4 times to split and adjust output options) in order to finally split the files by bookmarks. Can someone help to point out whether I have some setting wrong? Thank you.