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  1. E-Sign - before automatically install new version, ensure it has same capabilities as old!!

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    0 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Mike, 

    We are sorry that you are having trouble with this update. Could you please provide more information on what features are missing that you need? or anything else that you think will help improve this experience for you?

    Thanks,

    Sign in Acrobat Web Team

    Mike APRIL shared this idea  · 

  2. New version is missing features

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    0 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Need Info  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Mike,

    We are sorry you are having trouble with this new update. Could you provide more information about this issue? For example, the features that are missing from the old version and you need, what exactly is not working for you and the steps you do to trigger the issue. Any information that you deem important will be helpful to us.

    You can also go back to the old version by following this steps:

    1. Click on your profile 
    2. Select Settings
    3. In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
    4. Click Save and wait for the confirmation toast 

    This will apply only to NEW drafts created after changing this setting

    Thanks,

    Sign in Acrobat Web Team

    Mike APRIL shared this idea  ·