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    We are sorry you are having trouble with this feature and we appreciate your feedback. In Acrobat web you can go back to the previous version with the following steps:

    1. Click on your profile
    2. Select Settings
    3. In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
    4. Click Save and wait for the confirmation toast

    This will apply only to NEW drafts created after changing this setting

    Please let us know more details about this issues. 

    Thanks,

    Sign in Acrobat Web Team

    Joseph Mundi shared this idea  ·