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1 vote
Dear Evie Seifu,
Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Please be assured that our team is actively addressing this issue with the highest priority.
Could you kindly confirm whether you are creating the shared link from the Acrobat Desktop app or from the Acrobat Web? Additionally, we would greatly appreciate it if you could unshare the file and attempt to create the share link again to see if the issue persists. Your input will play a crucial role in expeditiously resolving this matter.
Best Regards,
Amit Gupta
Evie Seifu shared this idea · -
1 vote
Hi Evie Seifu,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web.
Are you experiencing issues sharing a specific file, or is the problem common for all your files? Can you provide a screenshot of the error you are encountering while sharing?
Your input will greatly assist us in promptly resolving the issue you're experiencing.
Regards,
Amit.
Evie Seifu shared this idea ·