Skip to content

Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

183 results found

  1. Hi, My name is Judith. I have a file that i need to delete permanently and I can not do it. I need help. It contains information of students and it is not safe to have it in this account. Please help me delete it permanently. The name of the file is the death of the salesman. It has all the emails of people added to it. Not good. Email me at sdccdcollege@yahoo.com with instructions on how to delete the file permanently and all my files as well. I also want to make sure no one can retreave the file…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Judith,

    To delete any file:

    1) Navigate to https://acrobat.adobe.com/link/documents/files/

    2) select the file you want to delete. You will see a board will oepn on right hand side having delete option.

    3) Select delete and a confirmation dialog will open up.

    4) Select delete again and file would be deleted permanently


    To delete multiple files, first, choose all the files you wish to remove and then click on the delete option located in the right-hand side panel. Please be aware that you cannot delete shared and personal files simultaneously. However, you can delete all shared files at once and likewise for personal files.


    To share a file, please follow: https://helpx.adobe.com/in/acrobat/using/sharing-pdfs.html

    To delete shared file, follow above steps.



    Thanks,

    Ayushi

  2. I find doing simple things, like uploading my tax documents, and then emailing them to my accountant, too difficult to navigate.

    I don't use Adobe frequently so it takes me a long time to figure out a simple thing like sending documents

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Please keep our green spaces and wetlands! The Willamette area is currently developing housing throughout our precious wetlands. We need to preserve the little natural spaces we have left!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Shelley Socolofsky,


    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.


    Regards,

    Ayushi

  4. Добрый день!
    Не удается создать ссылку для доступа.
    Все ошибки, о которых вы пишете - отсутствуют.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Iryna


    Thanks for your feedback. Can you please share a screenshot of the issue you faced while accessing the shared link ? 


    Regards

    Mayank Sharma

  5. Adobe unable to attach files to Microsoft outlook after new update. It only wants to share a link. when switched to file, always receive a undelivered emails

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Cementation Jansen,

    Thank you for bringing this issue to our attention. We are continuously working to improve our users' experience.

    Could you please provide us with exact description & steps followed for the issue you are facing?


    Thanks,

    Ayushi

  6. In Adobe Acrobat, why are certain documents indicated that these documents are shared, although I have never allowed that. Furthermore I cannot see or retrieve with whom I am sharing these documents? Please advise, thx.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. This file is showing the external names and email addresses of potential applicants. Not sure if this is an intended behavior, but since this is supposedly a publicly facing link, its a little strange that users who gain access automatically have their names and email address associated with and accessible by other users.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Please turn off the feature where Adobe Cloud sends Outlook email attachments as a link...Or make it much easier to turn off. Thank you!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Margo,

    Thank you for the feedback. We appreciate you taking the time to help us improve.

    Our team is currently reviewing the feedback to determine how we can incorporate it into our future plans.

    Regards,

    Amit Gupta

  9. Mir fehlt Track&Send.
    Anderen mit nur einem Link Zugang zu x Dokumenten zu geben, geht nicht mehr.
    Mir fehlt das Add-In in Outlook, mit dem das möglich war.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Stephan, 

    You can use the share functionality of Acrobat Web to share a document with multiple people using a link. Here's how: 

    1. Click on the "Get Link" icon in the top right corner. A pop-up will appear. 

    2. Click on the "Get link" button. 

    3. After clicking, your file will be shared, and the link will be copied to your clipboard. You can share this link with multiple people for them to view the shared document. 

    We have added an image to help you understand the workflow. Let us know if you have any questions. 

    Regards, 

    Amit Gupta

  10. paylaştığım bu dosya açılmıyor

    acil çözüm lütfen

    whatsapp için link paylaştım
    linke tıklayanlar boş ekran görüyorlar
    ACİL ÇÖZÜM LÜTFEN

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Alim Suat,

    Have you tried refreshing the window? Additionally, if refreshing the window doesn't resolve the issue, could you attempt to upload the same file again and share it? Please let me know if you encounter the same issue after following these steps.

    Regards,

    Amit Gupta.

  11. Sending links to customers has been a very unreliable method on Adobe - I was excited not to use my dropbox as I thought Adobe would be more professional.
    Disappointed! It either won't give me the link - or I get the link and then it says unavailable. So it's not uploading them - can't use it when it's unreliable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Dear Evie Seifu,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Please be assured that our team is actively addressing this issue with the highest priority.

    Could you kindly confirm whether you are creating the shared link from the Acrobat Desktop app or from the Acrobat Web? Additionally, we would greatly appreciate it if you could unshare the file and attempt to create the share link again to see if the issue persists. Your input will play a crucial role in expeditiously resolving this matter.

    Best Regards,

    Amit Gupta

  12. WITH WHOM I SHARED DOCUMENTS?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Zhanna,

    To check with whom you have shared the document with. Please click the share button on the top bar.

    Once you click the share button, the share sheet will open and have the details of the people you have shared the document with.

    Let me know if you need any other help.

    Regards,

    Amit Gupta

  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Rich Lewis,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  14. PDF link share not working -thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Evie Seifu,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web.

    Are you experiencing issues sharing a specific file, or is the problem common for all your files? Can you provide a screenshot of the error you are encountering while sharing?

    Your input will greatly assist us in promptly resolving the issue you're experiencing.

    Regards,

    Amit.

  15. Comments are very small and hard to read at default. Need to be able to increase the point size of comments. Current workaround is to download to desktop, defeating the purpose of sharing and collaboration.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Lee Dean,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced with Acrobat Web. When you mentioned that comments are very small, could you please clarify whether you are referring to the "Sticky Note" icon present on the document or the comments displayed in the right-hand panel (RHP)? Providing additional details will assist us in resolving the issue more promptly.

    Best regards,

    Amit Gupta

  16. I have tried every solution to stop getting a link when I try and share a PDF (I want it to attach) and nothing works! It looks like all the issues are due to the document cloud but there is no obvious way to turn that terrible feature off!!! I have the boxes unchecked under preferences and I've changed the settings in my outlook under add ons. This is awful!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Sue Gaudet,

    We appreciate your communication and sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.

    We have taken your feedback into account and will certainly explore how we can incorporate it into our future plans.

    Best regards,

    Amit Gupta.

  17. How do I stop sharing files that I just happen to attach to my emails????

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Nicoletta Rossi Ganzer,

    We appreciate your communication. We sincerely apologize for any inconvenience you might have encountered while utilizing Acrobat Web.

    Could you kindly provide a description of the particular issue you are currently facing with Acrobat Web? Your input will be invaluable in facilitating a prompt resolution of the problem at hand.

    Best regards,

    Amit Gupta.

  18. I am really enjoying the shareable PDFs however it seems that if I have an embedded video in my PDF, it won't work on the online version. I'm not sure if this is a user error of if the feature is not supported. In any case I haven't been able to find any documentation on this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Harry Taylor,

    Thanks for reaching out to us. Currently, Acrobat Web doesn't support embedded videos.

    We will be discussing your suggestion internally to determine how we can incorporate it into our future plans.

    Regards,

    Amit

  19. Many people have requested for two factor authentication by sending code to e-mail to be available. Even though it says it is turned on automatically, there has been times I was able to login with just password and no code. Therefore, please make this an available method so a code from e-mail is required for each login.

    Adobe should also have a feature available to restrict download, copy and screen shot of pdf files shared from adobe cloud. I'm surprised as this feature is available in other companies.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Allow images from pdfs to be public or private. Meaning if author doesn't want them private the images in their pdfs should come up in searches on any browser and any relative pictures as well...also can you guys maybe create a stats for nerds type of thing to show how many views something shared has gotten or...?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 9 10
  • Don't see your idea?