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  1. Stuck on Loading...

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    We’ll send you updates on this idea

    0 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Gathering Feedback  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Brianna Tipping,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

    Brianna Tipping shared this idea  · 

  2. Signers on Adobe Sign

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    0 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Need Info  ·  AdminHector Luna (Admin, Adobe) responded

    Hi Brianna Tipping,

    We are sorry you're having troubles with our updates, and we will look into this. If it's possible, could you please provide more details on the problems you're experiencing? For example how long have you been seeing this issue, the files you're using, or the steps you're following. In order to add recipients while you already started to prepare the document, while on Modern E-Sign, on Left Hand Panel, at the top of it, click on EDIT, the Recipient Modal will be displayed and you'll be able to add more recipients. 

    Hopefully this information helps you. Let us know if you still have troubles.

    Best regards

    Sign in Acrobat Web Team

    Brianna Tipping shared this idea  ·