Settings and activity

1 result found

1. AdobeSign Feedback

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Acrobat Web » Fill & Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need Info  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Sina,
   We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning

   1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.

   2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.

   3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:

   1. After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
   2. On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
   3. Here you can find the "Organize Pages" option. Click on it
   4. Use the "Insert pages" option to add any missing file to the current agreement

   4. For this issue, if you use the "Edit" option you can easily modify your documents

   
   

   We really appreciate your feedback on the current state of the app, and we want to let you know that we will make our to address this issues.

   
   

   Please note that some features are not yet available in the newest version. You can find more information about it here: learn more.
   If you continue to encounter this issue, you have the option to revert to the previous version:
   1.    Click on your profile icon.
   2.    Select "Settings".
   3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
   4.    Click "Save" and wait for the confirmation message.
   This change will only affect new drafts created after making this adjustment.

   
   We appreciate your patience and cooperation in resolving this issue.
   Sign in Acrobat Web Team

   Hi Sina,
   We are sorry you are experiencing trouble with our app. Let's address the points you're mentioning

   1. File size limit is at the moment 8mb, we will analyze your request and consider it for future updates.

   2. We are aware of this problem and we are working on solving it as soon as possible, please expect this to be fixed in future updates.

   3. For this problem, with the current version of the app is possible to add a file to the agreement before sending it. Please follow below steps:

   1. After starting Request e-signatures workflow, you should land on "Add Recipient" modal. Fill in recipient information and click on "Continue"
   2. On the next view, on the left side of the screen (above the left hand panel) you should find the "Edit" button. Click on it
   3. Here you can find the "Organize Pages" option. Click on it
   4. Use the… more
   Sina Rostami shared this idea  ·  Dec 9, 2023