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  1. Does not let me download my file after I have signed the pdf. Says the document is still loading, while it has loaded the entire thing

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    0 comments  ·  Acrobat Web » Fill & Sign  ·  Admin →
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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Malav,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

    Malav Vyas shared this idea  ·