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    Hello Tammy,

    We are sorry you are having trouble with this feature. To fix this, please check the settings under your user profile and look if in E-signing settings the checkbox for Disable form field detection is check. If it is check, please disable it and save your changes. This should fix your issue. In case this doesn't help you please reach out to us again.

    Thanks,

    Sign in Acrobat Web Team

    Tammy Evans shared this idea  ·