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  1. 1 vote

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    Hello,

    Thank you for sharing your feedback with us, and we apologize for the frustration you have experienced with our e-sign feature. In the meantime, if you're encountering specific issues where completed fields aren't being recognized, please let us know so we can help troubleshoot and provide any possible solutions.

    Thank you for your patience as we triage this issue.

    Sign in Acrobat Web Team

    Legacy Healthcare shared this idea  · 
  2. 1 vote

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    Hi Legacy Healthcare,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.  Click on your profile icon.

    2.  Select "Settings".

    3.  In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.


    Thanks, Sign in Acrobat Web Team

    Legacy Healthcare shared this idea  ·