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  1. Found Hang in Acrobat Send File function with current version of Outlook

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    Resolved  ·  3 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    Jeff Weller commented  · 

    Is there any plans to fix this at all? I formally reported this bug in #ADC-4221646 and in Support Case # 0189375379. I have spent several hours on the phone between development and support. I was able to get the development team to reproduce the issue. I also tried unsuccessfully to get some credit for all the months we have paid for where this has hindered our ability to work. Support is a game at Adobe because all they do is transfer your call to another department. I've spent 25 years in software development and this is unbelievably poor customer support.

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    Jeff Weller commented  · 

    Absolutely. We are coming up with PDF editing alternatives and will be cancelling our Acrobat licenses for the entire company in the coming week.

    Jeff Weller shared this idea  ·