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  1. FIX eSignature back to the easy way before

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    0 comments  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Resolved  ·  AdminRicardo Morfin (Uservoice QE, Adobe) responded

    Hello Trifany,

    Thanks for sharing this feedback — we know how important it is for the signing order to be simple and reliable.

    Please verify that none of the fields in your document are marked as Email (Prefill). When a field is set to Prefill, Acrobat requires you to complete those fields before sending, which can make it appear as though you have to sign first.

    To ensure the document goes to your client first, the fields should be assigned to Email (Myself) instead of Prefill. Once those fields are correctly assigned, the signing order should behave as expected and your client will receive the document first.

    If you're still running into issues, feel free to share more details and we’ll be happy to help troubleshoot!

    Thanks,

    Sign in Acrobat Web Team

    Trifany Gibson shared this idea  ·