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    Need Info  ·  Ritesh (Adobe) responded

    HI Ginger,

    Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

    An error occurred while saving the comment
    Steven Carey commented  · 

    I HAVE BEEN PAYING FOR THIS PRODUCT FOR MONTHS HOPING THAT A FIX WOULD COME OUT TO RESOLVE THE PRINTING ISSUE I HAVE HAD SINCE INSTALLING THE SOFTWARE. TO DATE I HAVE NOT SEEN SAID FIX. THE SOFTWARE WILL NOT PRINT AT ALL! PLEASE FIX ASAP! STOP TELLING ME ITS MY COMPUTER. HOW MANY COMPUTERS WILL IT NOT WORK ON BEFORE YOU WILL ISSUE A FIX? STOP TAKING MONEY FOR A PRODUCT THAT DOESN'T WORK!