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1. [Bug report] Unable to locate the Paper Capture recognition service under Acrobat DC Pro

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   4 comments  ·  Acrobat for Windows and Mac » Scanning and OCR  ·  Delete…  ·  Admin →
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   Under review  ·  Lovekesh garg responded

   Please run Acrobat Cleaner, reinstall Acrobat and then copy the files from the Paper Capture folder to the plug_ins folder.

   You can found Acrobat cleaner at http://labs.adobe.com/downloads/acrobatcleaner.html

   You can also go to the link for more details
   https://forums.adobe.com/message/7620746#7620746

   Thanks.

   Jeffrey Fong supported this idea  ·  March 05, 2018
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   Jeffrey Fong commented  ·  February 23, 2018  ·  Edit…  ·  Delete…

   I followed the given instructions. Unfortunately, that did not help, and the above situation persists. In fact, I just did an extra step of copying the .dll files from the iDRS15 folder inside the Paper Capture folder to the plug_ins folder, and it seems that the problem is solved.

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   Jeffrey Fong shared this idea  ·  February 20, 2018