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  1. Email PDF file on a mac using Microsoft Outlook

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    Resolved  ·  6 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    John Albers commented  · 

    I have multiple problems opening .pdf files with Acrobat Pro DC.

    PLEASE HELP! THIS IS FOR A BUSINESS APPLICATION AND IS IMPACTING MY PRODUCTIVITY

    Either opening is very slow with the beach ball spinning interminably and an eventual opening of the document followed by a very brief period of access then a freeze and the force quit window indicating Acrobat Pro DC is not responding.

    Or the .pdf file fails to open at all and I have to Force Quit

    The above occur at a frequency of >80% ( >4 out of 5) when:

    I try to open a file from within the Acrobat application
    I try to open .pdf file from the Finder window
    I try to open .pdf attachment from Outlook

    My Computer:
    MacBook Pro (15-inch, 2018); 2.9 GHz Intel Core i9;32 GB 2400 MHz DDR4

    My OS

    High Sierra 10.13.16

    My Acrobat Pro DC

    CONTINUOUS RELEASE VERSION 2018.011.20058 through Creative Cloud.