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  1. Bug Report - Cannot access Document Cloud Despite being "signed in"

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    2 comments  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Marking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.

    Regards,
    Sandeep

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    Joseph Chau commented  · 

    I wasn't able to retrieve my documents in my Adobe DC desktop app. When trying to retrieve documents, there was a error message saying" You are not connected to the internet" despite the computer is online. However, I was able to upload documents to the cloud within the app. It seemed to work only one way not vice versa. Alternatively though, I was able to use the browser to retrieve or upload documents. Please help