Adminsagrover (Admin, Adobe)

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  1. 142 votes
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    Under review  ·  42 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) supported this idea  · 
    Adminsagrover (Admin, Adobe) commented  · 

    Hi,

    Thanks for reporting this issue. I will update the engineering team and will let you know in case we have any updates.

    Regards,
    Sandeep

  2. 4 votes
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Hi Benny,

    I am sure you will not be experiencing this issue with all PDFs. Infact for such files we show this error as soon as you place anything from F&S app to the PDF.

    Can you please try using Edit application on that particular PDF? and it will be great if you could share a sample file with us.

    Regards,
    Sandeep

  3. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Hi,

    We are really sorry for the inconvenience caused to you. Could you please provide the following information :

    1. Version of your Acrobat and your OS.
    2. Does it happen with every PDF or some specific PDFs. If possible please share a sample PDF to sagrover@adobe.com .
    3. Detailed steps explaining your workflow.

    Regards,
    Sandeep Grover

  4. 23 votes
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    Under review  ·  4 comments  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) supported this idea  · 
  5. 13 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Hi,

    Thanks for reporting the issue. We will inform our engineering team and will let you know in case of any updates.

    Regards,
    Sandeep

  6. 19 votes
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    Under review  ·  5 comments  ·  Acrobat for Windows and Mac » Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Hi,

    Thanks for reporting this issue. We will inform our engineering team and let you know in case of any update.

    Regards,
    Sandeep

  7. 1 vote
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    Under review  ·  9 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Also could you please provide me with you Acrobat version number so that i can check for the Send for Signature app issue.

    Adminsagrover (Admin, Adobe) commented  · 

    Thanks Alan for sharing your feedback. We will report this to our engineering team.

    Adminsagrover (Admin, Adobe) commented  · 

    Hi Alan,

    Hope you are doing good. Sorry for the late reply and the inconvinence caused to you.

    The behavior is as expected. Fill and Sign application is for adhoc signing purposes.

    You can fill the document using Fill and sign and then use our Send for Signature application to get your documents signed by yourself and others.

    Regards,
    Sandeep Grover

    Adminsagrover (Admin, Adobe) commented  · 

    Please send the PDF on my mail ID : sagrover@adobe.com

    Adminsagrover (Admin, Adobe) commented  · 

    Hi,

    Other people will be able to sign the document again but they will not be able to change any existing fields/signature.

    Could you please share the following details with us :
    1. Version of your Acrobat/Reader and version of your OS.
    2. Does this happens with every PDF file or specific PDF file.
    3. Please share a sample PDF file with us.

    Regards,
    Sandeep

  8. 20 votes
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    Under review  ·  21 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Hi all,

    Please share the below information to help us reproduce the issue in house :

    1.) OS information : build no.
    2.) go to Task Manager and check:
    a.) If AcroCEF.exe is running or not
    b.) If running, Is it in not responding state ? If yes, right click the process and create the dump file and share it with us.
    c.) check if Process Id(pid) of AcroCEF changes that means process is crashing.
    * Enable the Windows crash reporting WER feature. Steps to enable crash dump creation: https://msdn.microsoft.com/en-us/library/windows/desktop/bb787181(v=vs.85).aspx
    3.) If possible, Share a video reproducing the problem

    You can share logs/dumps/sample files with us via Adobe Send https://cloud.acrobat.com/send or any medium you are comfortable with.

    Regards,
    Sandeep Grover

  9. 79 votes
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    Under review  ·  34 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Thanks for your feedback. We will inform the engineering team on this requirement and will keep you posted with further updates.

    Regards,
    Sandeep

  10. 17 votes
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    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Adminsagrover (Admin, Adobe) commented  · 

    Hi Erika,

    Could you please describe your workflow in detail. So that we can understand as to why you are facing this issue?

    Regards,
    Sandeep

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