12 votesPlanned · 10 comments · Acrobat for Windows and Mac » Creating PDFs · Flag idea as inappropriate… · Admin →Dan supported this idea ·Dan commented
Acrobat on my computer is missing Microsoft Office Word from the list of programs/file types in the Preferences > Convert to PDF settings list. Other Office products are included. As a result, it will not recognize word docs as files it can convert. I cannot find any way to get Microsoft Word added back into that program/file type list. The problem started in Acrobat 2017 (might have occurred with update to Office 2016 recently), but persisted in DC. I read in another forum that someone identified Skype as the problem (when Sykpe was upgraded, Adobe somehow had an issue), but no way to fix it other than removing Skype and reinstalling Acrobat.
As mentioned by others, converting each file through the Word > Acrobat tab is not a viable solution going forward due to the number of files to convert and combine.